Expert Tips

Customer Service Tips From Shep Hyken: How to Meet Customer Expectations

Customer Service Tips From Shep Hyken: How to Meet Customer Expectations

How to know customers’ expectations when they contact the support team? Customer service expert Shep Hyken reveals that a part of it is turning negative reviews into an opportunity to create amazing customer service. Read on to learn more customer service tips.
7 Tips for Entrepreneurs to Build a Successful Business

7 Tips for Entrepreneurs to Build a Successful Business

What can help you become an entrepreneur? How to start a business? In this video interview, Ian Loew shares the top 7 tips on building a successful business. Uncover effective insights from an experienced businessman. Learn how to set goals, resolve disputes, and build a reputation.
How to Improve Customer Service: Interview With Expert

How to Improve Customer Service: Interview With Expert

If something goes wrong, customer service is the first place where consumers go. Why customer service is important for business success? What can help improve your customer service? How to make consumers happy? Find all answers in this interview with Ph.D. in Marketing. Uncover expert tips.