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Pissed Consumer Free Plan Program: How to Step Up Communication with Customers in Your Business Pissed Consumer Free Plan Program: How to Step Up Communication with Customers in Your Business Communication and trust are two main ingredients for a successful relationship, in particular a relationship between a business and its... 6 Tips on How to Respond to Reviews Under HIPAA Guidelines 6 Tips on How to Respond to Reviews Under HIPAA Guidelines The customer’s loyalty is the ultimate goal of any business. Every day companies should not only try to provide excellent... How the GDPR Impacts Email Marketing How the GDPR Impacts Email Marketing Disclaimer: This article does not constitute legal advice. With the European Union (EU) putting into effect new consumer privacy regulations on... The EU GDPR: Consumer Rights and Privacy Protections The EU GDPR: Consumer Rights and Privacy Protections Disclaimer: This article does not constitute legal advice. You’ve probably received countless emails with subject lines like this lately: “We’ve updated our... 5 Steps To Superb Customer Service 5 Steps To Superb Customer Service One dissatisfying experience is all it takes for a customer to switch brands. In today's market, competition is cutthroat in many... Review Websites: Engaging Business Owners Review Websites: Engaging Business Owners How do you look online? Does the number of stars really represent what you’re about – do you even know... DOs and DON’Ts for Marketing Emails Under CAN-Spam Act DOs and DON’Ts for Marketing Emails Under CAN-Spam Act If you use email in your business practices, you should already be very familiar with the Controlling the Assault of... How NOT To Remove Reviews – a Story of One Forged Signature How NOT To Remove Reviews – a Story of One Forged Signature Imagine that you are in a family business that goes back several generations. You hire a foreign company to help...