Being one of the biggest fried chicken chain restaurants, Popeyes has always sparked interest in its customers. We looked through Popeyes Louisiana Kitchen review and Q&A pages on the PissedConsumer website to find the most common consumers questions and concerns. We then went ahead to find the answers to your top Popeyes questions from the company’s website and other credible websites and forums.

The top Popeyes Louisiana Kitchen complaints are in regards to ordering procedures, employment issues including how to apply for jobs, how to get your W2 and delayed paychecks, location, menu, poor customer service such as rude and disrespectful employees, wrong orders, long wait time, bad quality of food, poor billing, and unhygienic condition of the outlets.

Top 6 Popeyes Louisiana Kitchen FAQs

Below are the top six consumer questions to Popeyes:

Find out the answers to them further.

1. How do KFC and Popeyes Louisiana Kitchen differ?

Kentucky Fried Chicken and Popeyes Louisiana Kitchen are independent businesses in the fried-chicken fast food industry. According to the KFC About Us page, the company is the leading fried chicken restaurant chain that has over 21,000 outlets worldwide.

KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast a rich, decades-long history of success and innovation. It all started with one cook who created a soon-to-be world-famous recipe more than 70 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen.

That cook was Colonel Harland Sanders, of course, and now KFC is the world’s most popular chicken restaurant chain, specializing in that same Original Recipe® along with Extra Crispy™ chickenhome-style sides and buttermilk biscuitsThere are over 21,000 KFC outlets in more than 130 countries and territories around the world.”

What is KFC?

Popeyes, on the other hand, is the second largest fried chicken chain restaurant after KFC Corporation with about 2,700 outlets worldwide.

“Founded in New Orleans in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. The chain’s passion for its Louisiana heritage and flavorful authentic food has allowed Popeyes to become one of the world’s largest quick service restaurant chicken concepts with over 2,600 restaurants in the U.S. and around the world.”

What is Popeyes?

In regards to the menu, both KFC and Popeyes offer fried chicken, chicken tenders, mashed potatoes, gravy, coleslaw, and biscuits, sauces, beverages, desserts, sauces, and side dishes. While Kentucky Fried Chicken offers burgers, Popeyes  Lousiana Kitchen offers wraps and sandwiches. Also, Popeyes offers seafood alongside chicken while KFC specializes exclusively on chicken.

Visit each company’s menu page to see the food items they offer. Both companies price their food items differently. You can see the food prices for your location at each company’s website on the ordering page.

2. How do I contact Popeyes?

There are over 2,700 Popeye’s restaurants in the USA and across the world. Since each is independently run, as Popeyes Louisiana Kitchen is a franchise, each location has a unique Popeyes customer service phone number. The PissedConsumer website provides a list of call center phone numbers for the various locations under Popeyes customer service page.

You can also call to the specific location directly from the Pissed Consumer Popeyes customer service page via the call customer service button.

Popeyes Louisiana Kitchen contact info

In addition, if you have a question or a concern about a specific restaurant, you can fill in the restaurant feedback form on the Popeyes Contact Us website page.

Popeyes contacts

For general inquiries that are not specific to a particular location, you can contact the Popeyes customer help team through the general inquiry form on the Contact Us page on the Popeyes website

Popeyes general inquiry form

Or, via the Popeyes toll-free number provided on the Popeyes.com and in the Popeyes customer service tab on PissedConsumer website:

(877) 767-3937

1-877-POPEYES

A corporate office number is also provided on the company’s customer service page on Pissed Consumer.

(877) 767-3937

In case, you need to visit the Popeyes’ headquarters office to follow up on an issue, the corporate address for Popeyes Louisiana Kitchen provided on the Pissedconsumer’s Popeyes customer service tab as follows:

Popeyes Louisiana Kitchen, Inc.

400 Perimeter Center Terrace Suite 1000

Atlanta, Georgia 30346

United States

3. Is Popeyes Louisiana Kitchen healthy?

Popeyes provides nutrition details of all their products on their website’s menu page.  The nutrition guide offers information on the number of calories, fat, carbohydrates, sodium, cholesterol, sugars, and protein per portion size of specific foods. It also contains allergen information and highlights gluten-free products.

Popeyes menu

The company notes that nutritional information provided on the nutrition guide is based on a 2,000-calorie-a-day diet. The information provided is per the findings of a testing company that was commissioned by Popeyes in June 2017.

The nutritional information provided in the “Nutrition Guide” and otherwise on the Popeyes website or in its restaurants is comprised from data provided by an independent testing company commissioned by Popeyes and our suppliers and is current as of June of 2017.

The data is based on standard product formulations and portion sizes, which can vary due to sampling differences, seasonal differences, ingredient substitutions, supplier variations, slight differences in product assembly on a restaurant-by-restaurant basis and other factors. All standard domestic Popeyes menu items are listed in the “Nutrition Guide

Popeyes nutrition guide

4. Does Popeyes have a drive through?

Some Popeyes restaurants have “Drive Thru” services while others do not. To find out which ones near your location have a “Drive Thru”, go to the Popeyes.com Homepage. Under the “Find A Popeyes” search field on the menu bar, enter your city, state or zip code, and select the search icon.

A new page will load showing you a map and a list of the Popeyes restaurants near to you. The list of restaurants will also show you the services offered at specific restaurants including whether or not it is a drive-thru.

Popeyes Locations

5. Which Popeyes.com customers can get discounts?

At different times, Popeyes offers customers discounts through promos and coupons on particular products, in specific restaurants. To learn about the available discounts, their terms and conditions, and whether you qualify, visit Popoyes.com promos page or Coupons page.

“The only thing better than our Louisiana cooking is when you can get a deal on it! Coupons vary per restaurant. Sometimes there’s a big discount or free upgrade promo, and every once in a while, there’s an amazing Pay Day deal happening.”

Popeyes coupons

6. What are the best aspects of working at Popeyes Louisiana Kitchen?

According to Popeyes’  Equal Employment Opportunity page, the company has a policy that ensures you are not discriminated against because of race, color, religion, sex, sexual orientation gender or any other basis when seeking employment or working at the fried chicken restaurant.

It is the policy of Popeyes Louisiana Kitchen, Inc. not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as “protected veterans.”

Popeyes’ Equal Employment Opportunity

Popeyes offers its employees competitive salaries and benefits as listed on the company’s Jobs page. Team member benefits include anniversary payouts, performance-based pay, service awards, store bonus, 401(k), life and wellness insurance covers, credit union, education assistance, discount programs and discounts on food purchases. In addition, there are specific benefits for the restaurant managers and restaurant Popeyes customer support team.

“Team Member Benefits

  • Anniversary Payouts– cash awards on your employment anniversary
  • Performance based pay– eligibility for merit increases each year
  • Service Awards– recognition on your employment anniversary
  • Store bonus– cash bonuses for achieving quarterly or yearly store goals
  • 401(k)– immediate eligibility plus a company match
  • Life and Wellness– take care of yourself with our health, dental, life and other insurance coverages
  • Credit union– checking, savings and so much more
  • Education Assistance– reimbursement to help you continue your education
  • Discount programs– discounts on a variety of goods and services through com
  • Discounts on food purchases– when working during mealtimes”

Popeyes benefits

If you have a question for Popeyes that has not been addressed in this article, visit the Popeyes Louisiana Kitchen FAQs. If you do not find an answer, leave your question on the Popeyes Kitchen Louisiana Kitchen Q&A page. You may share your experience with the company with other consumers and post a Popeyes review on the PissedConsumer website.

Freelance Writer

By Winnie
Health and Beauty Expert

Winnie is a freelance writer and B2C content expert who specializes in health and beauty, cafes and restaurants, fitness products buyer guides and researches. She has been working with international clients since 2012.

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