Contact PlayStation Customer Service
PlayStation Phone Numbers and Emails
Toll-Free Number:
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(800) 345-7669United States and Canada
Customer Service:
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+54 116 770 7669Argentina
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+554 003 7669Brazil
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+5 680 026 1800Chile
PlayStation Emails:
Contact Information
PlayStation Website:
PlayStation Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 7:00 pm (PT)
Fax:
How Good is PlayStation's Customer Service?
Summary of PlayStation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PlayStation?
Account Question:
- “Forgot my password”
- “Cant get into account”
- “My account got permanently banned and I don't know my epic games password and im wondering”
Product/ Service Question:
- “Bought game and is not on my ps4”
- “My controller is not working ps4”
- “Can't install game”
Request for Information Question:
- “Playstationsupport”
- “Help with sorting my account out as I have changed email address and it won't work with my games I have brought on my old email address”
- “Have a question about the backbone”
Payments and Charges Question:
- “Dispute some charges on my account”
- “Unknown charge”
- “Unauthorized charges on my card”
Refund Question:
- “Refund for HDMI port failing”
- “Refunds”
- “To get my money back”
Cards Question:
- “Gift card funds gone”
- “Gift card funds are gone”
- “E gift card”
Activation/ Cancellation Question:
- “Activate an old account”
- “Can't cancel ps plus”
- “Play Station Plus cancellation”
Shipping and Delivery Question:
- “Did not receive gift card”
- “To get the vercation code but I got a new phone number so I can login my ps5 account”
- “Order was sent back but not delivered”
Return/ Replace Question:
- “My new ps5 is on, but just shows a bunch of glittering dots and nothing on the controller is changing anything”
- “Want to change my email”
- “Return”
Staff Question:
- “Service issue”
- “They help me so much thank you, PlayStation and thank you customer service”
- “To have my service reactivated on my new PlayStation 4”
Website/ Application Question:
- “Your website is messed up can't set my primary ps4”
- “Made a purchase on the website.”
- “I get an error code whenever I go to purchase something on the website app and consile”
Employment Question:
- “Trying to pay off account”
- “To pay off my account debt”
- “MW2 can play I purcase the game”
Other Question:
- “User was not the one i wanted playstation plus on”
- “2SV”
- “PlayStation cannot start”
About
, , , ,
PlayStation is a gaming brand. The first game console under this brand was released in December 1994. The owner is Sony Interactive Entertainment with the headquarters in San Mateo, California, United States. PlayStation includes PlayStation, PlayStation 2, PlayStation 3, and PlayStation home consoles. There are also PlayStation VR, PlayStation Store, PlayStation Now and PlayStation Vue products. Sony Interactive Entertainment owns and operates studios which develop exclusive world-class games for PlayStation. The company offers The PlayStation Network online service to purchase and download games and various forms of multimedia. PlayStation Store offers games and gear. It provides special offers and promotions. PlayStation products are available all over the world.
PlayStation is ranked 153 out of 1292 in Games and Movies category
USA, Worldwide, Europe
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