The Figis return policy extends only to non-perishable orders. This means that you will not be able to directly return Figis fudge or Figi’s cheese.  To specify what is considered to be perishable order according to the company policy, call Figis customer helpline.

To return a package to, you can send the non-perishable item back to the company. The instructions on the Package Returns page say to send the original item in the original packaging back to:

Figi's Companies, Inc.

4400 Industrial Park Rd.

Stevens Point, WI 54481

The website also indicates that a return can take 4-6 weeks to be fully processed and that it is important to include your order or customer number. Your return should also include your full name and address, and what you’d like to see as a resolution.

figis return policy

If you received the wrong perishable good or if you weren’t satisfied with the Figi’s food item that cannot be returned through the mail, the Figi’s website encourages you to contact customer service. You can do this by emailing through a contact form or by calling the company at 1-866-855-0203. Check what you can do if you want to cancel or exchange your order in the section about Figi's cancelation policy.

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1. While every effort has been made to ensure the accuracy of this publication, it is not intended to provide any legal, medical, accounting, investment or any other professional advice as individual cases may vary and should be discussed with a corresponding expert and/or an attorney.

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