Planet Fitness consumers’ questions often center on the gym’s billing process. In the Billing FAQ section of the Planet Fitness website, the company explains their position on checking account access. According to the site:

“The method in which members are able to pay for their monthly membership varies by location, but many Planet Fitness clubs accept payment through checking accounts only. We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired.”

Why does Planet Fitness need access to my checking account?

If you have any questions about payment options, you can contact the company Planet Fitness customer support team via the Pissed Consumer Customer Service tab.

Read what are the age restrictions at Planet Fitness or return to "Top 7 Consumer Questions to Planet Fitness Customer Support".

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