Rebecca Garland
Rebecca Garland
Business and Education Expert

eBay is a great place to buy and sell, especially niche items. But plenty of eBay reviews tell us things don’t go right all the time. eBay doesn’t sell items itself—it’s a marketplace between buyers and sellers, which means finding the right eBay phone number for a seller can be tricky.   

With at least 133 million active buyers and sellers in a given quarter, there is a lot of potential on eBay – potential for smart buying and potential scams. One of the top eBay complaints is trying to find solutions when something goes wrong. How do you contact eBay? What is the eBay customer service number? How can you get help to resolve the issue at hand? 

Fortunately, contacting eBay customer service is straightforward. 

eBay Questions and Answers

Number of eBay reviews – 48.1K

eBay rating* – 2.0⭐⭐

Claimed losses – $378M

Successful calls – 7%/430K

Resolved issues – 616

Key Insights

  • eBay has several contact options, including eBay live chat in real-time, a phone resolution system, and social media accounts. 
  • The eBay support number isn’t easy to find online, but you can contact the company like many others when you reach a company via PissedConsumer. You also have a chat, social media, and eBay email support options.
  • Some issues can be solved by choosing to contact eBay seller accounts directly. You can also chat with the “Help and Contact” button at the bottom of any eBay website page. 

How Does eBay Work?

When eBay.com was first introduced, it was strictly an online auction. Very soon, however, the business model expanded, and the company became not just an auction site, but also a prolific platform for buying and selling.

Sellers bring new or previously used merchandise ranging from figurines to RVs and vehicles and set a price or set up an auction. Buyers use the eBay search feature to look for the specific item they want and either bid or pay for the item like any other retail site. The seller then ships the item to the buyer.

There are quite a few moving parts in a transaction, and that is why so many customers look for eBay support. Unfortunately, like any website that brings buyers and sellers together, some are unethical. Many eBay complaints include issues with the buying and selling process. However many other negative eBay reviews have concerns about the platform or account issues and wonder how to contact support by phone. Still, others have questions about simply how to handle eBay returns. They also want to know what eBay’s phone number for returns is.

eBay's customer service fields complaints about purchased items that never arrive and payment issues. The most prominent articles in the eBay help section are about payment issues and hacked accounts. These are common issues customers complain about when they contact eBay.

ebay help sectionSource: ebay.com

How to Resolve a Problem with eBay Customer Service

Wondering how to contact eBay for assistance? There are many options available. You can explore Help articles or use eBay contacts. Once you sign into your eBay account, you have additional options, especially as a seller, to contact buyers directly and receive help with orders and issues. 

Of course, this system does not always work, which is likely why eBay’s customer service is rated 1.6 stars out of a possible 5 on PissedConsumer.com. Out of 430,000 total phone calls to the company through the review platform, only 7% of issues are resolved according to the users, and most phone calls last less than three minutes.

According to one of many online reviews, the virtual eBay chat assistant doesn’t get the job done. In one review, an eBay user shared: 

Customer Service for eBay there is no longer available to contact when you need assistance… and you have to rely on some computer that has no answers to the problems you are having at this time.

The frustrated customer claims, “...you only speak [to] some stupid computer” rather than a “live telephoned customer support” when they needed help with two items they purchased. The frustrated customer claims those are the final items they will buy through the site.

How to call eBay customer support?

The eBay customer service phone number is not readily available on the company’s website. If you dig through the help section in search of the eBay telephone number, you’ll eventually find options to get help from an automated assistant or contact an agent. Other options include a returning process and reporting an item that hasn’t arrived. 

Contact eBay assistantSource: ebay.com

For most situations, the only option is to arrange a callback from eBay. While the company offers to call you, many eBay reviews express frustration with trying to contact the company on their own terms. Customers want to call the company directly and are trying to find out how to contact eBay by phone. 

While it might not be heavily publicized on the website, there is an eBay customer service phone number available to use. You can reach the eBay resolution center by calling (866) 961-9253 for general customer service, (866) 348-9519 for hacked accounts, or (866) 643-1607 to report fraud.

Reaching eBay.com customer service by phone can be tricky, as one consumer discovered. When their account was locked due to login attempts, one customer called to reset his password at eBay's request. This consumer claimed the “agent was the worst experience I’ve had with a company.”

He [the agent] totally doesn't listen to my issue and just reads off a script they tell every customer over the phone for such cases...  I would have to call them back in 24 hours, and he literally hung up the phone on me without even listening to what I have to say.

Another complained about how hard it is to arrange a callback. In their review, they shared that they sent “6 emails to finally get a callback” and then were “blown off” by eBay. Ultimately, they closed their account after eBay backed a buyer in a dispute.

What is eBay customer service email

Some consumers prefer written communication and sending emails instead of looking for a phone number for eBay support. However, eBay's customer service does not list a general email address on the company’s website. If you dig a bit through the automated help chat feature, you can find an eBay email for specific purposes. A fraudulent eBay email, for example, can be sent to spoof@ebay.com, and the company will record the message.

How to contact eBay customer service via live chat

If you are logged in to your account, you can also contact customer service through the eBay live chat feature. To use this option, click the "Help and Contact" button at the bottom of the page, select the most relevant topic to your issue, and follow the link. At the bottom of the page, you'll see a section labeled "Need more help?"

Simply click the “Contact Us” button and follow the instructions provided to narrow down the various choices available. 

How to Contact eBay Customer Service Source: ebay.com

Once you're in the more general categories, you'll find various help articles with more information, and on the left side of the page, you'll also see an option to start a virtual chat.

How to Contact eBay Customer Service Source: ebay.com

From there, a chat window will pop up asking you questions about your problem to connect with you the right information or eventually to chat with or arrange a callback from an agent. 

How to Contact eBay Customer Service Source: ebay.com

For a more general complaint, however, the automatic help chat feature redirects you to the eBay customer service number and allows you to have the company call you. If you choose the relevant issue from the eBay support menu, you may see an option to email the company for specific issues.

How to reach eBay customer service via social networks?

eBay support does have an online presence on social networks. While you always have the option of using the eBay customer service number, you can also contact the company through many social media channels, including Facebook, Instagram, and X (formerly Twitter.)

There are many eBay complaints and questions available on the company’s Facebook page (@ebay) as well. Through the eBay Facebook page, you have the option to post on the company’s wall or contact the company through Messenger. Some customers leave their thoughts and complaints in eBay reviews by tagging the company or commenting under their posts.

how to contact ebay via social mediaSource: facebook.com

How to use eBay resolution center?

The eBay Resolution Center may be your best option to sort out issues, specifically between buyers and sellers. You’ll find resources for buyers and sellers regarding transactions. In the Resolution Center, eBay customer support provides information and acts as a mediation service when issues arise.

You might use the Resolution Center for:

  • Canceling an order
  • View and work with disputes and issues related to items you've sold (or are trying to sell)
  • Report missing items
  • Return items to sellers
  • View purchase history and the various interactions with those sellers.

The options inside the eBay.com Resolution Center will be specific to the type of transaction you’re concerned about. In many cases, you may get more targeted support than by calling a generic eBay telephone number.

To use the eBay Resolution Center, start by clicking one of the three available options for buyers or sellers. If you have an eBay complaint, you might start by finding the specific purchase in your account through the resolution service. The links provided will take you to your bought and sold items, where you can see unpaid invoices or items shipped.

eBay resolution center Source: resolutioncenter.ebay.com

Once you have clicked through to either your Sold items or your Purchased Items, you will see action items for recent orders as well as specifics of the items themselves.

How to Use eBay Resolution Center Source: ebay.com

By clicking on more actions, you have the option to contact a seller or seek additional help with the item as needed. 

Unfortunately, the Resolution Center doesn’t work correctly for everyone. In the review #4609789, a customer noted that they had “spent hours trying to get to the resolution center,” and after typing their information “so many times and fingers are bleeding.” They claim the company makes “it impossible to get something resolved.”

Making eBay Work for You

eBay is a powerful platform that connects millions of buyers and sellers. A smart consumer knows that a good deal only works if it’s a safe one. That’s why it’s important to vet each seller and know the best ways to call eBay if things go wrong. Customer reviews tell us that it can be challenging to sort out issues when something goes wrong but that there are plenty of fabulous finds to discover when things go well. Make the most of the site by shopping safely while keeping the eBay customer service number closer at hand! 

*The company ratings on the PissedConsumer website are calculated using a mathematical algorithm that evaluates the information in the company’s profile. The algorithm parameters are: users’ rating, the number of resolved issues, the number of company responses and more. The PissedConsumer algorithm is also subject to change in the future.

 

Legal disclaimers:

  1. While every effort has been made to ensure the accuracy of this publication, it is not intended to provide any legal, medical, accounting, investment or any other professional advice as individual cases may vary and should be discussed with a corresponding expert and/or an attorney.
  2. All or some image copyright belongs to the original owner(s). No copyright infringement intended.

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Lyndon Pynegar #5120
New system what a load of crap ive been waiting nearly 2hrs for an email with a pin number to allow me to get on ebay.And has usual you cannot get anyone by phone.This is absolutely crap.
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Steve #5131
I have found it unreasonably difficult to communicate with eBay, there is not any suitable options to report a seller for fraudulent advertising, and all your Web sites do nothing to help, I clouding asking for my account number to make a complaint, all your numerous options and choices do nothing to give me confidence in believing you wish to cooperation or resolve any issues.My problem started with an advert for a car, with no pictures and pathetically little information, the seller did not reply to me!The eBay Item Number, 225039761454,A vehicle described as nearly Ultima at the top of the advert, then in the advert as Ultima, neither are correct and misleading, and can only be done for extra profit,If it was an Ultima it would have a prized Cosworth engine, it has not, I searched the vehicle and found it is an Aspen.Please deal firstly with your not fit for purpose customer service and complaints procedures, I recommend a complete overhaul, then deal with the fraudulent seller, I will not accept it as a simple mistake, and believe the seller should be banned from anywhere you can
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Otis McBride #5193
Made a purchase and merchandise did not match advertising and quality was below average and has broken....I have no real account as I made purchase once via ebay only
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Anonymous #5196
I will never ever ever deal with eBay ever again they are rip off artist im waiting on 2 orders I having problems with I can’t talk to anybody that works for eBay I’m a pissed off buyer they took over 1200 in purchases in 2 orders an I need my money or my orders it way pass the delivery date but I can’t reach them they email me saying my order is stuck in some port but my order had no reason to go to anyone ports but I can’t get thru to EBay I’m very pissed off an eBay should b stopped or fined an pay ppl back there money an get a contact with a person to talk to when it’s a problem
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Sabina Moanta 24th June #5206
I bought a white table cloths.It was yellow ish colour in some places,didn’t looked new how it was in the description.I couldn’t use it for my party.After lots of emails what I send them ,I returned the item.They said that will refund me the postage but in the end they didn’t.I am very disappointed.
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Thehogrider #5210
You people just cost me $500.00 by allowing the buyer to return his old camera that he said I shipped him. If you look at the original pictures from my ad you will see in one picture that shows some parts inside box and all brand new. What I got back from customer was a several year old camera that was sun bleached and a monitor, what I sent was a new camera wiring, mounting hardware etc.still in original box.By allowing him to return the purchase he cheated me and so did you.I have cancelled everything I was selling through you and will never do business with you company again. Further I will do everything I can to destroy your reputation. You did nothing but take a buyer's word for something without checking it out.I am thinking about turningthis over to my attorney for further processing.
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Paul Cascarino #5223
Hi,I am a little in dispare, as I cannot seem to get any help from ebay regarding an item i received that was damaged and have been promised a replacement that has never arrived .. I have all the documentation in a PDF but I cannot find any way to upload it to ebay ... and as I am a long good standing customer I do feel I need help with this .... or how can I send a direct email to ebay ... below is some of the information I have copied and pasted to give you an idea of my problem ......Paul Cascarino (firebird308)Ok, thanks for your kind understanding. I have sen...New message from: magicshiping (1,812)Ok, thanks for your kind understanding. I have sent you replacement today. Hope you can receive the new item soon. Any concerns later, please feel free to contact us, we are always at your service.ReplyYour previous messageOK, I thought it may be problems to do with Covid your end, let me know when you dispatch it . Many thanks Paul (firebird308) By the way the first drive I bought from you is ok and working fine ..magicshiping:Sorry, maybe it was lost, how about we resend to you?Your previous messageHi, I have still not received the replacement drive that you said you dispatch on 25th February, Could you please advise what is happening, or shall I contact Ebay to help on my behalf. I have been waiting patiently but am starting to think my replacement is not coming. Awaiting your reply before I contact Ebay to help me in this situation. Kind regards Paul Cascarino (firbird308)magicshiping:welcomeYour previous messageHi, Many thanks for your help ... I realize it will take a while for the delivery of my replacement drive, but it has been 5 weeks or so and still has not arrived. My other drive I bought from you is working great, and was only writing to you that you may be able to check the delivery tracking . Kind regards Paul (firbird308)magicshiping:thanks , shall we resend to the same shipping address ? wishesYour previous messageThanks for all your help ... no I do not mind the wait, and the other drive I bought from you is working fine .. I will give you good feedback ..... and again thank you for your help ... Regards Paul (firbird308)magicshiping:Ok, we would like to resend for you. But Normal shipping way will take 15-20 BUSINESS DAYS to be delivered normally. It also depends on your local customs, weather and your local post office (Packages will not be sent on weekend). Would you mind waiting? look forward to your reply.Your previous messagePlease find conformation I received today that the 1TB SSD I bought from you is defective. The other 1TB drive I bought from you is working fine, I would rather have a replacement given, than a refund if that is possible. I have not taken this up with ebay as yet, and have not given you bad feedback. I am hoping you will sort this situation and awaiting your reply . (please find enclosed evidence from VTelectronic of drive failed)magicshiping:Ok, any questions please feel free to contact us.Your previous messageHi ,I was given an address of a company that builds and repairs computers today, that advertise on a (no fix no fee) so I will go to them tomorrow with the SSD drive .. will let you know the outcome ... Regards Paul (firebird308)magicshiping:Dear friend, Thanks for your reply. So sorry for the inconveience. We could partial refund as compensation and you keep the item. What about it? Waiting for your reply. Best regards,Your previous messageHi, I am still looking for someone to check my drive, 2 shops I visited wanted almost the price of the drive to do a bench test as they said ... will keep you informed Regards Paul (firebird308)magicshiping:Ok, any questions please feel free to contact us.Your previous messageWill do, thanks for your help .. Regards Paulmagicshiping:Dear friend, So sorry to hear that. Could you take it to your local repair store to repair. We could pay for it. Waiting for your reply.Your previous messageHi Thanks for your help ... This is the second 1TB drive i have bought from you .... The first one is fine see pics of my wifes laptop which I re-build with my first drive from you and its fine. The second 1TB drive I bought from you does not read, I have tried to re-build my white laptop but it will not read the drive and its strange the the blue light does not flash in the enclouser it just stays with blue light not flashing. It comes up with an error (see picture) I did a bit of research online regarding the error (see picture) I have tried to see the drive on other computer systems but still does not work. Thanks for your help ... I know its not your fault .... Paul (firebird308)magicshiping:Hi, friend. About the status you mentioned, we need to check first. How about you send us some photos or a video? We will make sure the problem first. We must solve for you.Your previous messageHi, I formatted this new drive to do a new install of windows but now it does not read, I have tried on various systems but the drive does not show up or read in any way ... Regards Paul (firebird308)2.5in SSD 1TB Solid State Drive Internal External High Speed Hard Drives SATA3Order status: PaidOrder number: 07-08172-91001 View order detailsOnly purchases on eBay are covered by the eBay purchase protection programmes. Asking your trading partner to complete a transaction outside of eBay is not allowed.Email reference ID: [#a01-cztzjydwhg#]_[#7d663ad4c08548d68d514919de83ed37#]We don't check replies to this email address, so please don't reply to this message. If you have a question, go to Help & Contact.eBay sent this message to Paul Cascarino (firebird308). Learn more about account protection. eBay is committed to your privacy. Learn more about our User Privacy Notice and User Agreement.This email was sent by eBay (UK) Limited, which may use affiliates to provide eBay services. If you reside outside the United Kingdom, please refer to the User Agreement for the contact data of your contracting party.1995-2022 eBay Inc., eBay (UK) Limited, 5 New Street Square, London, EC4A 3TW, United KingdomOk, thanks for your kind understanding. I have sen...New message from: magicshiping (1,812)Ok, thanks for your kind understanding. I have sent you replacement today. Hope you can receive the new item soon. Any concerns later, please feel free to contact us, we are always at your service.ReplyYour previous messageOK, I thought it may be problems to do with Covid your end, let me know when you dispatch it . Many thanks Paul (firebird308) By the way the first drive I bought from you is ok and working fine ..magicshiping:Sorry, maybe it was lost, how about we resend to you?Your previous messageHi, I have still not received the replacement drive that you said you dispatch on 25th February, Could you please advise what is happening, or shall I contact Ebay to help on my behalf. I have been waiting patiently but am starting to think my replacement is not coming. Awaiting your reply before I contact Ebay to help me in this situation. Kind regards Paul Cascarino (firbird308)magicshiping:welcomeYour previous messageHi,Many thanks for your help ... I realize it will take a while for the delivery of my replacement drive, but it has been 5 weeks or so and still has not arrived. My other drive I bought from you is working great, and was only writing to you that you may be able to check the delivery tracking . Kind regards Paul (firbird308)magicshiping:thanks , shall we resend to the same shipping address ? wishesYour previous messageThanks for all your help ... no I do not mind the wait, and the other drive I bought from you is working fine .. I will give you good feedback ..... and again thank you for your help ... Regards Paul (firbird308)magicshiping:Ok, we would like to resend for you. But Normal shipping way will take 15-20 BUSINESS DAYS to be delivered normally. It also depends on your local customs, weather and your local post office (Packages will not be sent on weekend). Would you mind waiting? look forward to your reply.Your previous messagePlease find conformation I received today that the 1TB SSD I bought from you is defective. The other 1TB drive I bought from you is working fine, I would rather have a replacement given, than a refund if that is possible. I have not taken this up with ebay as yet, and have not given you bad feedback. I am hoping you will sort this situation and awaiting your reply . (please find enclosed evidence from VTelectronic of drive failed)magicshiping:Ok, any questions please feel free to contact us.Your previous messageHi , I was given an address of a company that builds and repairs computers today, that advertise ona (no fix no fee) so I will go to them tomorrow with the SSD drive .. will let you know the outcome ... Regards Paul (firebird308)magicshiping:Dear friend, Thanks for your reply. So sorry for the inconveience. We could partial refund as compensation and you keep the item. What about it? Waiting for your reply. Best regards,Your previous messageHi, I am still looking for someone to check my drive, 2 shops I visited wanted almost the price of the drive to do a bench test as they said ... will keep you informed Regards Paul (firebird308)magicshiping:Ok, any questions please feel free to contact us.Your previous messageWill do, thanks for your help .. Regards Paulmagicshiping:Dear friend, So sorry to hear that. Could you take it to your local repair store to repair. We could pay for it. Waiting for your reply.Your previous messageHi Thanks for your help ... This is the second 1TB drive i have bought from you .... The first oneis fine see pics of my wifes laptop which I re-build with my first drive from you and its fine. The second 1TB drive I bought from you does not read, I have tried to re-build my white laptop but it will not read the drive and its strange the the blue light does not flash in the enclouser it just stays with blue light not flashing. It comes up with an error (see picture) I did a bit of research online regarding the error (see picture) I have tried to see the drive on other computer systems but still does not work. Thanks for your help ... I know its not your fault .... Paul (firebird308)magicshiping:Hi, friend. About the status you mentioned, we need to check first. How about you send us some photos or a video? We will make sure the problem first. We must solve for you.Your previous messageHi, I formatted this new drive to do a new install of windows but now it does not read, I have tried on various systems but the drive does not show up or read in any way ... Regards Paul (firebird308)2.5in SSD 1TB Solid State Drive Internal External High Speed Hard Drives SATA3Order status: PaidOrder number: 07-08172-91001 View order detailsOnly purchases on eBay are covered by the eBay purchase protection programmes. Asking your trading partner to complete a transaction outside of eBay is not allowed.Email reference ID: [#a01-cztzjydwhg#]_[#7d663ad4c08548d68d514919de83ed37#]We don't check replies to this email address, so please don't reply to this message. If you have a question, go to Help & Contact.eBay sent this message to Paul Cascarino (firebird308). Learn more about account protection. eBay is committed to your privacy. Learn more about our User Privacy Notice and User Agreement.This email was sent by eBay (UK) Limited, which may use affiliates to provide eBay services. If you reside outside the United Kingdom, please refer to the User Agreement for the contact data of your contracting party.1995-2022 eBay Inc., eBay (UK) Limited, 5 New Street Square, London, EC4A 3TW, United Kingdom
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Jacqueline Stevens #5230
For a week I have been trying to log into my e bay account and each time they say they are sending me a 6 digit one-time code which will last for 15 minutes and I must type it in.When I type it in it says it is the wrong code.I have tried this about 30 times.Why can't I log in?I have been an e bay customer for 16 years and this is a deplorable situation
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kenneth frank lewis #5278
I have been a seller quite some timethey are totally unfair to sellers giving poor performance reviews when buyers order wrong items and/or open and use item then returnalways siding with buyersa Class action suite is coming very soonwe are at their total MERCYenough Ebay
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Amy Taylor #5279
Allumination blaster boxes are being shown as Mega boxes thats false advertising. Iam very mentally upset over this picture needs changing. 32 cards to 48 is big deal. There liars 2022 boxes this need fixed!
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ROBERT FRASER #5324
hi i recently made a purchase of a 9ct gold ring. Upon receiving the ring I opened up the package and found it to be all twisted and split exactly in the middle of the band. I contacted the seller and was met by accusations that the ring was perfect on the way out therefore I must have done it. This was not the case as I collect gold and wear gold. Would never deface a piece of gold like that.I put a negative comment on her profile and noticed today that the review I left has now been removed. So my question is what's the point of having a review system when ebay are simply gonna remove bad reviews. How does anyone know who to trust buying stuff if all negative comment get removed. I am disappointed in ebay. Now the girl I bought the ring from hs 100 percent instead of 98 percentKind regards Rob
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Vincent Davis #5328
I'm in receipt of a response to complaints made regarding eBay using policy as a stall tactic to delay resolving eBay buyer problems. The problems with eBay are as yet unresolved. I forwarded a letter to eBay not only protesting suspension of my account and providing examples of other unnecessary suspensions resulting only in further delays and more problems. I've been a loyal customer of eBay for longer than is reasonable to account for in this space. The problems and issue's are not resolved and no solution has been offerred to date resulting in reinstatement of my buyer account as well as resolution of buyer problems.The problems range from incomplete packages to disinformation involving product description and package contents. In one instance I decided to keep the item in question as the webcam worked but was not the correct advertised resolution. This is an instance where I was relying heavily on the honesty, integrity, and sense of fair play with sellers who were devoid of the aforementioned attributes of honesty, integrity, and sense of fair play.
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Gabrielle Upton #5354
I was duped into getting 4/200.00 gift cards, totaling 800.00 of my hard earned money. Before I sent them the card numbers even though they said they were working with Ebay to process the sale, I backed out because something they said was a known lie. I called Ebay to explain the issue and they told me to go to Spoof@ebay.com and file a complaint so they could look into it and get me my money back. I still have not turned these cards over to anyone and I was told to send pics of the cards, the item I wanted to purchase and the receipts so I did as I was told by the Ebay representative. This was done on June 13, 2022 and I still have not heard back from ebay about my refund. I am not happy to be left out in limbo this long. Please contact me regarding this.My phone number is 773-425-6649 and my name is Gabrielle.
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Gary D Pietz #5357
This David hall claims to be a member of eBay customer service but so far money has been taken from me and nothing's been returned or nothing's been done about anything I suspect a fraud here because the item we were working on was already And they issued a refund I just now found that out
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Benny H. Sanders #5368
I received an order from a person named, Reynolds, PO Box 400101, Las Vegas NV. 89140-0101. There was no invoice or any other information on the packet. There was a tube of coins. Most of the coins were 1 cent us pennies. There were a few other odd coins of little value. I have tried to find where i bought these, but have not found the order. I would ordered these coins if I had knowledge of what they were. I would a complete refund including tax and shipping.Thanks for help in this matter.Benny H. Sanders
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Walterhall1234 #5373
You did not update my phone number when I called three weeks ago, now your sending a code to a phone number that has been cancelled, I cannot log-on to my sales platform or pay my fees, with items currently for sale, I am very disappointed in your response and help in this matter you have made it impossible to contact, I want this solved immediately, REMOVE THE TELEPHONE NUMBER SECURITY SO I CAN PAY ME FEE'S.
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Wayiza Masamba #5384
I ordered an item (Tracking Number 274431593741) through eBay but due to miscommunication inside FedEx staff, the item is being returned to India. The seller is sending me another identical item but for this new transaction to go through, I am advised to cancel the above order. Unfortunately the system does not allow me to cancer the order (or return the item). If the order is not cancelled, the money will be credited back to me, which I do not want. Can you kindly assist me to cancel the order as matter of urgency so that the seller can send send the new item?Thank you for your assistance in this matter
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Paula Hardin #5385
I have had this account for quite a while. Now every time I try to go one and do something it asks me to sign in. Then says it does not match. What do I do to get it work. I would hate to not be abost
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wayne lambert #5390
i have tried everything possible to speak to someone. it says sign in. tell me how to sign in when my accont is locked. nobody answers phone. hope this message gets to somebody with some sense. i have been at it for three days e bay is an absolute disgrace. if i could go somewhere else i would.
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Patricia Jones #5394
I have been emailing and calling all numbers and have not been able to resolve an issue with your eBay gift cards. Thru the FTC website I was able to cancel the cards but cannot speak to anyone regarding recompense. I do not have an account and if you don't you are SOL! Email gives you numbers that don't work at all! I feel I have been scammed twice! You have money and I have useless cards. What a ripoff!
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