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How Reviews Can Better Your Customer Service

How Reviews Can Better Your Customer Service

Сonsumers leave online reviews but even more people read them before making the purchase. By tracking and monitoring customer reviews, you can better customer service. Learn to respond to customer reviews, resolve issues, and improve brand image.

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How To Get Feedback from Customers Using Social Media?

How To Get Feedback from Customers Using Social Media?

Are you sure you use all online opportunities to get customer reviews? Review platforms like PissedConsumer long proved to be a great marketing tool. But there is one more obvious way to collect customer opinion. Learn how to get feedback from customers using social media.
How to Improve Customer Satisfaction with Online Reviews

How to Improve Customer Satisfaction with Online Reviews

Satisfied customers can increase your retention rates, drive a positive brand image, and bring in new clients. Customer reviews are indicators of how good your business is in doing so. Learn how to improve your customer satisfaction with online reviews.
How to Ask Customers for Reviews: An Ultimate Guide

How to Ask Customers for Reviews: An Ultimate Guide

Customer reviews are a valuable tool in business marketing. Having many authentic consumer feedback is a sign your company is moving the right way. When you start a new company or feel your business is not spoken enough – it’s time to learn how to ask customers for reviews.
Business Tips

Business Tips

Having a hard time managing your business? Learn how to run your business and uncover practical business tips that will help you build communication bridges between brands and customers, develop business processes and improve customer service.
How To Measure Brand Awareness: 8 Simple Steps

How To Measure Brand Awareness: 8 Simple Steps

Increasing brand awareness is a part of marketing strategy. Even if customers know your brand, they may have no idea of which products or services you provide. So how to measure brand awareness to see whether your strategy is working? Read more.
How to Respond to Negative Reviews: 4 Real-Life Examples

How to Respond to Negative Reviews: 4 Real-Life Examples

What to do if your customer left a negative review? You can leave things as they are or try to solve the consumer’s issue. Knowing how to respond to negative reviews can change the situation in your favor. Learn from the best practices of other companies.
Business Reputation Management: How to Make Use of Customer Reviews

Business Reputation Management: How to Make Use of Customer Reviews

Online reviews play a crucial role in reputation management for businesses. Here are reputation management strategies and best practices by industry to help you build trust with your clients. Uncover business tips and learn to manage your brand reputation.
7 Ways to Use Consumer Reviews in Your Marketing Strategy

7 Ways to Use Consumer Reviews in Your Marketing Strategy

Ads attract customers, but the final word is with online reviews. How to include customer reviews in your marketing strategy? Monitor your company reviews. Ask satisfied customers to review their experience online and respond to negative feedback. Read more.