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Top Fast Food Failures and Successes Top Fast Food Failures and Successes Famous for coming up with some funky ideas from time to time, fast-food franchises have treated our palate with new... 5 Ways to Repair Your Company’s Image after Customer Service Mistakes 5 Ways to Repair Your Company’s Image after Customer Service Mistakes “The customer is always right” is a well-known slogan. Customer service is the basis for building brand reputation. Even an... Why Customer Satisfaction Is Important Why Customer Satisfaction Is Important Every business has customers. No matter what your business sells or who you sell it to, you need your customers... Top 10 Companies with The Busiest Phone Support Top 10 Companies with The Busiest Phone Support Customer support is a pain point for thousands of shoppers worldwide. ‘Is it so difficult to give the proper, high-quality... Why We All Need Negative Reviews Why We All Need Negative Reviews Five stars. Two thumbs up. 100 percent. As consumers, we rely on product reviews to steer us in the right purchasing... Pissed Consumer Free Plan Program: How to Step Up Communication with Customers in Your Business Pissed Consumer Free Plan Program: How to Step Up Communication with Customers in Your Business Communication and trust are two main ingredients for a successful relationship, in particular a relationship between a business and its... 6 Tips on How to Respond to Reviews Under HIPAA Guidelines 6 Tips on How to Respond to Reviews Under HIPAA Guidelines The customer’s loyalty is the ultimate goal of any business. Every day companies should not only try to provide excellent... How the GDPR Impacts Email Marketing How the GDPR Impacts Email Marketing Disclaimer: This article does not constitute legal advice. With the European Union (EU) putting into effect new consumer privacy regulations on...