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5 Ways to Repair Your Company’s Image after Customer Service Mistakes 5 Ways to Repair Your Company’s Image after Customer Service Mistakes “The customer is always right” is a well-known slogan. Customer service is the basis for building brand reputation. Even an unsatisfied client may become your company’s advocate if you manage to resolve their issue in a proper and timely manner. In this article, we’ll cover the top 5 ways to... Top Fast Food Failures and Successes Top Fast Food Failures and Successes Famous for coming up with some funky ideas from time to time, fast-food franchises have treated our palate with new concoctions. Some of them made headlines for all the right reasons, while others kept us wondering “What were they thinking?”. Top Fast Food Fails We’ll go through some of the greatest food... 6 Tips on How to Respond to Reviews Under HIPAA Guidelines 6 Tips on How to Respond to Reviews Under HIPAA Guidelines The customer’s loyalty is the ultimate goal of any business. Every day companies should not only try to provide excellent service, but also try to turn a dissatisfied customer into a happy one. But how can one calm down an angry patient without violating HIPAA regulations? Sounds like this poses an... Chipotle Mexican Grill. Bad or Good? Marketing Recipes Chipotle Mexican Grill. Bad or Good? Marketing Recipes Chipotle Mexican Grill, Inc. is an American casual restaurant network famous for its mission-style burritos and tacos reportedly made with bonafide meat. Well, not that bonafide, as it appeared eventually... This chain of restaurants has been providing its culinary services for quite a long time gaining a huge clientele over... FTC Endorsement Guidelines: Social Media Dos and Don’ts FTC Endorsement Guidelines: Social Media Dos and Don’ts If you are a business owner, you certainly want consumers to trust your brand, like your brand and, ultimately, purchase your brand. Taking into account the fact that 88% of consumers trust online reviews as much as personal recommendations, you would certainly strive to have as much good positive feedback about you floating around the... How to Improve Business Transparency How to Improve Business Transparency Businesses are quickly discovering the importance of transparency when it comes to finding ways to improve customer satisfaction. It’s easy to work with people who are transparent because we know what they are doing and we know why they are doing it. No hidden agendas, no secrets, no potential backstabbing.... Consumer Interviews on PissedConsumer.com: Steps to Becoming More Customer-Oriented Consumer Interviews on PissedConsumer.com: Steps to Becoming More Customer-Oriented PissedConsumer has gained a vast knowledge of typical issues inside customer services organizations. We have found that the voice of a customer is a vital function that needs to be utilized by an organization to improve communication channels and brand positioning. We are able to offer an organization a fresh perspective... How Commercials Can Influence Success of Your Business? How Commercials Can Influence Success of Your Business? "There is a great deal of advertising that is much better than the product. When that happens, all that the good advertising will do is put you out of business faster."                                         ...