Trends & Insights

Trends & Insights
Online Review Trends and Statistics in 2024: 88% of Customers Contact Companies Before Reviewing

Online Review Trends and Statistics in 2024: 88% of Customers Contact Companies Before Reviewing

Explore the current online review trends and statistics, offering businesses valuable insights into consumer perceptions. Explore real-life cases and uncover how to refine business strategies to boost customer experiences through effective online review management.
Trends & Insights
9 Black Friday Consumer Behavior Insights for Businesses Based on Our Survey

9 Black Friday Consumer Behavior Insights for Businesses Based on Our Survey

We surveyed almost 3,000 PissedConsumer users to shed light on shopping trends and customer behavior on Black Friday 2023. This report provides valuable insights into preferred retailers, product categories, shopping habits, and the impact of online channels and consumer sentiment towards this highly anticipated event.
Trends & Insights
PissedConsumer Survey ‘Impact of Negative Reviews on Business Prosperity’

PissedConsumer Survey ‘Impact of Negative Reviews on Business Prosperity’

PissedConsumer surveyed 4000 users. The research found that negative reviews can drive away customers, damage reputation, and hurt sales. Read this post to learn details.
Trends & Insights
How Coronavirus (COVID-19) Affects Businesses in Various Industries

How Coronavirus (COVID-19) Affects Businesses in Various Industries

The COVID-19 pandemic has already stressed the economy. We monitored the latest coronavirus news, looked into experts' predictions, and analyzed consumers' reviews to answer the top following questions: What's the impact on businesses? How it affects consumers? How are employees protected? Learn more about the major effects and what to...