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How Reviews Can Better Your Customer Service

How Reviews Can Better Your Customer Service

Сonsumers leave online reviews but even more people read them before making the purchase. By tracking and monitoring customer reviews, you can better customer service. Learn to respond to customer reviews, resolve issues, and improve brand image.

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Consumer Interviews on PissedConsumer.com: Steps to Becoming More Customer-Oriented

Consumer Interviews on PissedConsumer.com: Steps to Becoming More Customer-Oriented

PissedConsumer.com has launched a page with video interviews. As a business, you can use consumer videos to resolve customers' issues, respond to them, and even record a video interview to promote your company. Find out what are the benefits of a video interview for your business. Make the most of...
How Coronavirus (COVID-19) Affects Businesses in Various Industries

How Coronavirus (COVID-19) Affects Businesses in Various Industries

The COVID-19 pandemic has already stressed the economy. We monitored the latest coronavirus news, looked into experts' predictions, and analyzed consumers' reviews to answer the top following questions: What's the impact on businesses? How it affects consumers? How are employees protected? Learn more about the major effects and what to...
PissedConsumer Features

PissedConsumer Features

Faced a misunderstanding with a customer recently? Got a complaint about bad communication between your sales rep and a customer? Misunderstandings happen, but when you've got the right tools to fix them, you are golden. This section will help you do just that.
PissedConsumer.com Strives to Make a Difference in Consumer Protection

PissedConsumer.com Strives to Make a Difference in Consumer Protection

Hillary Clinton: Instead of gutting consumer protection, we should be expanding it. PissedConsumer is, first and foremost, a consumer advocacy website. Our website strives, in particular, to protect and promote interests of the buying public and to expose unsafe products, unfair business practices and other issues that threaten the welfare of...
How to Remove a Complaint from PissedConsumer

How to Remove a Complaint from PissedConsumer

PissedConsumer.com provides an equal opportunity for everyone to share their voice. If you posted something in error, or if some information posted was incorrect, you can update a review or request removal. Here is how you can remove a complaint from a review platform.
The Story about Fake Online Reviews

The Story about Fake Online Reviews

Daisaku Ikeda, a world-renowned Buddhist philosopher, once said that it is human nature to desire recognition and to want to look better than what we really are. Thus, it certainly comes as no surprise that any business would like to and does try to have the best possible business reputation...
Best Practices for Responding to Online Reviews

Best Practices for Responding to Online Reviews

Thank the Author of the Review Your customers took time to share what experience they had with your products or service. It is good to show that you appreciate that whether a review was positive or negative. Even the worst reviews can help you improve your products or services. To show...