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How Reviews Can Better Your Customer Service

How Reviews Can Better Your Customer Service

Сonsumers leave online reviews but even more people read them before making the purchase. By tracking and monitoring customer reviews, you can better customer service. Learn to respond to customer reviews, resolve issues, and improve brand image.

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Best Practices for Responding to Online Reviews

Best Practices for Responding to Online Reviews

Thank the Author of the Review Your customers took time to share what experience they had with your products or service. It is good to show that you appreciate that whether a review was positive or negative. Even the worst reviews can help you improve your products or services. To show...