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Customer Service Trends 2025: PissedConsumer Survey

Customer Service Trends 2025: PissedConsumer Survey

Is customer service getting better in 2025? What changes should consumers expect? How do companies handle complaints? PissedConsumer’s survey reveals key insights shaping consumer experiences and expectations.

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Best and Worst Streaming Services Ranked By Consumers

Best and Worst Streaming Services Ranked By Consumers

There are many popular streaming services, but how to choose the best one? We analyzed online reviewers to understand which streaming services provided the best and worst customer service based on pricing, content quality, user experience, customer service, and any technical issues. 
How to Get an Airline Refund: A French Bee Case Solved

How to Get an Airline Refund: A French Bee Case Solved

Unexpected airline fees can derail even the best-laid travel plans, regardless of whether you fly with the worst or best airline. No matter whether you faced an airline scam, refund problem, or any other common travel issue, remember: You’re not alone. With detailed documentation, clear steps, and support from the...
What Are the Worst and Best U.S. Airlines? Consumer Complaints Revealed

What Are the Worst and Best U.S. Airlines? Consumer Complaints Revealed

Planning a long-awaited vacation? Wondering which airlines get the least complaints? See how U.S. airlines rank for refunds, service, and satisfaction based on thousands of consumer reviews. Find the best airline for your flight!
ADT and Vivint: Which Home Security Company is Better?

ADT and Vivint: Which Home Security Company is Better?

Wondering whether ADT or Vivint is better for your home security? Explore a detailed comparison of pricing, smart home features, contracts, and real consumer complaints from PissedConsumer.com to help you decide which system meets your needs.
New Airline Scam Every Traveler Should Know About

New Airline Scam Every Traveler Should Know About

A new airline scam is catching travelers off guard: calling customer service leads straight to scammers posing as airline agents. Learn how to spot and report s scam report, dispute unauthorized charges, and protect your personal information. Read more to protect your vacation from extra stress.
What You Need To Know About Old Navy’s Return Policy

What You Need To Know About Old Navy’s Return Policy

Wondering how to return an item to Old Navy? Discover everything you need to know about their return policy: timelines, refund methods, in-store and mail returns, plus what qualifies for a return or exchange, including defective products and kids’ items.
A Side-by-Side Comparison of Capital One vs Wells Fargo

A Side-by-Side Comparison of Capital One vs Wells Fargo

Wondering which bank is right for your online banking needs? This guide compares Capital One vs Wells Fargo, covering customer service, account fees, credit card options, and rewards. Learn the pros and cons to make a smarter, consumer-focused financial decision.
7 Best Ways to Effectively Complain About a Hotel Issue

7 Best Ways to Effectively Complain About a Hotel Issue

Booked a dream vacation but had a nightmare stay? Discover a step-by-step guide to voice your hotel complaints. From speaking with the front desk staff to contacting a booking agency and sharing your concerns publicly, maximize your chances to resolve issues positively.

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