Trending Now

Customer Service Trends 2025: PissedConsumer Survey

Customer Service Trends 2025: PissedConsumer Survey

Is customer service getting better in 2025? What changes should consumers expect? How do companies handle complaints? PissedConsumer’s survey reveals key insights shaping consumer experiences and expectations.

Latest Articles

New Airline Scam Every Traveler Should Know About

New Airline Scam Every Traveler Should Know About

A new airline scam is catching travelers off guard: calling customer service leads straight to scammers posing as airline agents. Learn how to spot and report s scam report, dispute unauthorized charges, and protect your personal information. Read more to protect your vacation from extra stress.
What You Need To Know About Old Navy’s Return Policy

What You Need To Know About Old Navy’s Return Policy

Wondering how to return an item to Old Navy? Discover everything you need to know about their return policy: timelines, refund methods, in-store and mail returns, plus what qualifies for a return or exchange, including defective products and kids’ items.
A Side-by-Side Comparison of Capital One vs Wells Fargo

A Side-by-Side Comparison of Capital One vs Wells Fargo

When it comes to your money, you want to know it’s safe. Unfortunately, many families discover their banks aren’t always as helpful as anticipated. While there are many perks to some of the best-known banks, there are some drawbacks as well.  As you consider the pros and cons of Wells Fargo,...
7 Best Ways to Effectively Complain About a Hotel Issue

7 Best Ways to Effectively Complain About a Hotel Issue

Booked a dream vacation but had a nightmare stay? Discover a step-by-step guide to voice your hotel complaints. From speaking with the front desk staff to contacting a booking agency and sharing your concerns publicly, maximize your chances to resolve issues positively.
What Are The Worst and Best Airlines in the US to Fly With

What Are The Worst and Best Airlines in the US to Fly With

Travelers often wonder which airlines in the U.S. are the most appropriate for their needs. Learn about worst and best airlines based on customer reviews. Get insights into ratings and top issues with flight providers. Discover tips on how to choose the right airline.
Is Buy Now Pay Later Fraud Real? Here’s What You Need to Know

Is Buy Now Pay Later Fraud Real? Here’s What You Need to Know

At first glance, BNPL services seem like a convenient way to shop, but as with most financial tools, it’s not that simple. Buy Now Pay Later fraud is becoming a serious concern for online shoppers. Understanding the risks can help you avoid unexpected charges and scams. Stay informed to protect...
Be Aware of These Common Amazon Prime Day Scams

Be Aware of These Common Amazon Prime Day Scams

Getting ready to shop on Amazon Prime Day? Safeguard yourself from scams including fake sites, phishing emails, and counterfeit products. Discover how to identify and evade these Prime scams, ensuring a secure shopping experience.
Praise, Criticism and Scams: What People Share about Elon Musk in Online Reviews

Praise, Criticism and Scams: What People Share about Elon Musk in Online Reviews

Online reviews reveal how consumers use platforms to express support, frustration, or skepticism about Elon Musk’s companies and political presence. Learn how customer reviews and impersonation scams are shaping Elon Musk news.