For Consumers

Explore useful consumer tips, interviews with industry experts, answers to top consumer FAQs about companies, and more that can help you find solutions.

Check our tips

For Companies

Explore tips on how to improve your communication with customers, how to answer their complaints, and build better customer service.

Read information

Our Help Center will give you tips on how to reach a perfect balance in business customer relationship.

Customer service representatives are trained on how tell you “No” and in a way that you even do not notice it. However, everyone needs to know how to interact with customer service of various businesses the right way to yield good results. Find out how to get whatever you want from any customer service representative.

Customer feedback is extremely important for any business as it provides marketers and business owners with insight that can be used to improve their business, products/services and overall customer experience. There is no such thing as bad customer feedback - we will show you how to turn negative reviews into positive results. Find out what customers are saying about your brand and make the most of your customer feedback.

Help Center

Latest Tips

A Side-by-Side Comparison of Capital One vs Wells Fargo A Side-by-Side Comparison of Capital One vs Wells Fargo When it comes to your money, you want to know it’s safe. Unfortunately, many families discover their banks aren’t always as helpful as anticipated. While there are many perks to some of the best-known banks, there are some drawbacks as well.  As you consider the pros and cons of Wells Fargo,... 7 Best Ways to Effectively Complain About a Hotel Issue 7 Best Ways to Effectively Complain About a Hotel Issue Booked a dream vacation but had a nightmare stay? Discover a step-by-step guide to voice your hotel complaints. From speaking with the front desk staff to contacting a booking agency and sharing your concerns publicly, maximize your chances to resolve issues positively. Worst and Best Airlines in the US to Fly With Worst and Best Airlines in the US to Fly With Travelers often wonder which airlines in the U.S. are the most appropriate for their needs. Learn about worst and best airlines based on customer reviews. Get insights into ratings and top issues with flight providers. Discover tips on how to choose the right airline. Is Buy Now Pay Later Fraud Real? Here’s What You Need to Know Is Buy Now Pay Later Fraud Real? Here’s What You Need to Know At first glance, BNPL services seem like a convenient way to shop, but as with most financial tools, it’s not that simple. Buy Now Pay Later fraud is becoming a serious concern for online shoppers. Understanding the risks can help you avoid unexpected charges and scams. Stay informed to protect... Be Aware of These Common Amazon Prime Day Scams Be Aware of These Common Amazon Prime Day Scams Getting ready to shop on Amazon Prime Day? Safeguard yourself from scams including fake sites, phishing emails, and counterfeit products. Discover how to identify and evade these Prime scams, ensuring a secure shopping experience. Praise, Criticism and Scams: What People Share about Elon Musk in Online Reviews Praise, Criticism and Scams: What People Share about Elon Musk in Online Reviews Online reviews reveal how consumers use platforms to express support, frustration, or skepticism about Elon Musk’s companies and political presence. Learn how customer reviews and impersonation scams are shaping Elon Musk news. How to Reverse Declining Customer Satisfaction How to Reverse Declining Customer Satisfaction Declining customer satisfaction can hurt any business. The secret to fixing it? Finding the friction points customers face and addressing them. This article explores how truly understanding your customers and employees leads to better experiences and higher satisfaction. What’s Really Inside an Amazon Mystery Box? Buyers Expose the Scam What’s Really Inside an Amazon Mystery Box? Buyers Expose the Scam Saw an ad for Amazon mystery boxes or bulk pallets? These viral deals may be a mystery box scam. Discover what buyers actually received and how the Amazon scam tricks shoppers into expecting high-value items but delivering junk.