For Consumers

Explore useful consumer tips, interviews with industry experts, answers to top consumer FAQs about companies, and more that can help you find solutions.

Check our tips

For Companies

Explore tips on how to improve your communication with customers, how to answer their complaints, and build better customer service.

Read information

Our Help Center will give you tips on how to reach a perfect balance in business customer relationship.

Customer service representatives are trained on how tell you “No” and in a way that you even do not notice it. However, everyone needs to know how to interact with customer service of various businesses the right way to yield good results. Find out how to get whatever you want from any customer service representative.

Customer feedback is extremely important for any business as it provides marketers and business owners with insight that can be used to improve their business, products/services and overall customer experience. There is no such thing as bad customer feedback - we will show you how to turn negative reviews into positive results. Find out what customers are saying about your brand and make the most of your customer feedback.

Help Center

Latest Tips

Bank Impersonation Scams: What PissedConsumer Survey Reveals About the Growing Threat Bank Impersonation Scams: What PissedConsumer Survey Reveals About the Growing Threat Bank impersonation scams have quickly become one of the most widespread, damaging, and cynical forms of consumer fraud. But how do scammers target consumers? And is there a chance to get the issue resolved? Read more about it in the article. PissedConsumer Video Interviews Transform Customer Stories Into Impactful Voices PissedConsumer Video Interviews Transform Customer Stories Into Impactful Voices PissedConsumer video interviews offer a unique opportunity to share consumer stories in detail.  Discover how they bring customer experiences to life by turning reviews into a powerful voice. Learn about the benefits of doing video interviews on PissedConsumer and the steps to get started. When Insurance Loses Customers: A Story That Happens Every Day When Insurance Loses Customers: A Story That Happens Every Day Claims delays, unreachable support, billing friction, and confusing coverage drove silent churn in 2025. See what the 2023–2025 data reveals—and what insurers must fix for 2026. Why Your Real Reputation Is Hidden in Support Logs Why Your Real Reputation Is Hidden in Support Logs How often do you search for complaint’s roots in customer service? Discover how missed calls, slow replies, and unresolved issues shape your true reputation, and how to avoid negative online. How PissedConsumer Helps Consumers With Their Issues and Concerns How PissedConsumer Helps Consumers With Their Issues and Concerns Discover how PissedConsumer, a review platform, enables consumers to voice concerns and advocate for transparency. Learn about its features, such as writing reviews, browsing companies, contacting customer service, joining a consumer community, and more. What’s Really Inside an Amazon Mystery Box? Reviews Expose the Scam What’s Really Inside an Amazon Mystery Box? Reviews Expose the Scam Saw an ad for Amazon mystery boxes or bulk pallets? These viral deals may be a mystery box scam. Discover what buyers actually received and how the Amazon scam tricks shoppers into expecting high-value items but delivering junk. TwinklingTree’s Return Policy: Is it Easy to Return Items and Get a Refund? TwinklingTree’s Return Policy: Is it Easy to Return Items and Get a Refund? Thinking about buying TwinklingTree decor? Their return policy can be tricky, and many customers face high international shipping fees. Learn how the process works and what costs to expect so you can make a smart, stress-free shopping decision. What Are the Worst and Best U.S. Airlines? Consumer Complaints Revealed What Are the Worst and Best U.S. Airlines? Consumer Complaints Revealed Planning a long-awaited vacation? PissedConsumer surveyed travelers about their experiences with major U.S.-based airlines, including American Airlines, Southwest Airlines, Delta Air Lines, Spirit Airlines, and Frontier Airlines. See how U.S. airlines rank for refunds, service, and satisfaction based on thousands of consumer reviews.