Contact PlayStation Customer Service
PlayStation Phone Numbers and Emails
Toll-Free Number:
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(800) 345-7669United States and Canada
Customer Service:
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+54 116 770 7669Argentina
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+554 003 7669Brazil
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+5 680 026 1800Chile
PlayStation Emails:
Contact Information
PlayStation Website:
PlayStation Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 7:00 pm (PT)
Fax:
How Good is PlayStation's Customer Service?
Summary of PlayStation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PlayStation?
Account Question:
- “Reason account”
- “Can't sign in with Authenticator app”
- “Banned”
Product/ Service Question:
- “Network issues”
- “I have NBA 2K 24 inside of my five and it won't copy the game”
- “Access to playstation network from this ps4 has been permanently or temporarily suspended”
Request for Information Question:
- “Customer support”
- “I need help with the game”
- “I need to speak with an agent”
Payments and Charges Question:
- “Cannot get payment through”
- “Cant add payment method”
- “Sudden charge”
Refund Question:
- “Refund”
- “My son ordered something on PlayStation that he shouldn't have and I need that refund back On the PS five”
- “Refund purchase”
Cards Question:
- “50$ gift card won't work”
- “Gift card error”
- “Recieved gift card won't work”
Activation/ Cancellation Question:
- “I need a cancel payment i don't do because i dont have an account with Playstation”
- “Cancellation”
- “Need to cancel order”
Shipping and Delivery Question:
- “Bought a PlayStation plus package on accident”
- “Bought item but didn't receive”
- “Cant get the 2 step varification”
Return/ Replace Question:
- “Return”
- “To change my country/region”
- “I want to change my ps4 Gmail”
Staff Question:
- “Don't want service I was charged for”
- “Cannot pay for service?”
- “Service cancellation”
Website/ Application Question:
- “Your website is messed up can't set my primary ps4”
- “Made a purchase on the website.”
- “I get an error code whenever I go to purchase something on the website app and consile”
Employment Question:
- “Paid three times for cod ww2. Should be free on ps5. I've bought all the dlcs”
- “Trying to pay off account”
- “To pay off my account debt”
Other Question:
- “A Reas”
- “Gaming”
- “Trouble with ps4”
About
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PlayStation is a gaming brand. The first game console under this brand was released in December 1994. The owner is Sony Interactive Entertainment with the headquarters in San Mateo, California, United States. PlayStation includes PlayStation, PlayStation 2, PlayStation 3, and PlayStation home consoles. There are also PlayStation VR, PlayStation Store, PlayStation Now and PlayStation Vue products. Sony Interactive Entertainment owns and operates studios which develop exclusive world-class games for PlayStation. The company offers The PlayStation Network online service to purchase and download games and various forms of multimedia. PlayStation Store offers games and gear. It provides special offers and promotions. PlayStation products are available all over the world.
PlayStation is ranked 165 out of 1331 in Games and Movies category
USA, Worldwide, Europe
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