Poor customer help is a top Gearbest complaint according to 467 Gearbest customer care reviews. Judging from Gearbest's website, the best way to reach Gearbest customer service is to use their online form, which appears to offer customers the opportunity to chat live with a Gearbest customer service representative through a regular chat window and also through Facebook messenger.

Customers can also presumably sign in to their account to contact Gearbest's customer care. From the sign in page, it appears that customers can also reach out to Gearbest team through Facebook and Twitter.

As far as we could tell from exploring the company's website, there is no Gearbest phone number available to customers.

Not having a Gearbest phone number listed on its website is not be the best way for any company to relate to their customers, as one Pissed Consumer user has discovered. In their Gearbest review, the customer claimed they tried repeatedly to get information about their order, and all they were told was to "please wait."

“Have tried repeatedly to get my order have used live chat and ticket neither options have resolved the problem all i get is please wait and we apologize can some one please help with this order!!!!!!”

You may learn if it is safe to order from Gearbest.com in the answer to the question: “Is Gearbest legit?

  • gearbest contact info
  • gearbest corporate office
  • gearbest customer assistance
  • gearbest customer help
  • gearbest customer service
  • gearbest customer support
  • gearbest email address
  • gearbest phone number
  • gearbest toll-free number

Legal disclaimers:

1. While every effort has been made to ensure the accuracy of this publication, it is not intended to provide any legal, medical, accounting, investment or any other professional advice as individual cases may vary and should be discussed with a corresponding expert and/or an attorney.

2. All or some image copyright belongs to the original owner(s). No copyright infringement intended.

See Also