How to Use the PissedConsumer Website: Your Top Questions Answered

At its core, PissedConsumer.com is a platform dedicated to bringing consumers and businesses together. Through our website consumers leave reviews about their experiences. Businesses respond, creating a dialogue to improve the customer experience. These public interactions help other shoppers compare companies, understand service levels, and determine how to spend their money. 

Businesses can use the review platform to develop important relationships with customers and provide a positive customer experience as they develop a public brand. In a time when one bad experience can send 73% of customers to a competitor, perception of service is everything for businesses looking to stay profitable. 

Key Insights

• There are over 6 million consumer reviews about products and services on the PissedConsumer platform. 
• Consumers can easily navigate consumer complaints and research companies using data compiled from the experience of others. 
• You can find over 158k of reviewed businesses on the platform. The information includes contact information, call statistics, and tips on the best way to reach a company via PissedConsumer. 

How to Search for Online Reviews on PissedConsumer.com

One of the best PissedConsumer features is the ability to search reviews by company and category or read recent or resolved issues. No matter which way you prefer, you can use the top navigation bar, search bar or footer menu. Let’s look at how to find the most relevant complaints.

Browse online reviews by category

Looking at reviews by category makes it simple to see which companies are the “most reviewed” and the company ratings after those reviews. These summary features may raise red flags for some consumers before even navigating to the actual consumer complaints. 

The easiest way to research a specific category is by clicking Categories in the top navigation bar.

You can manually type in the category name if you know exactly what you're looking for, or go to the Category page and browse through the list. 

You can also investigate company categories by selecting Categories in the Browse menu on the footer of the PissedConsumer page.

Adjust the filters on the Category page to view the Most Reviewed, Top Rated, and Worst Rated companies quickly. There is also a side menu with various subcategories to make toggling through categories of companies for comparison shopping very efficient. 

Look for a specific issue

If you are interested in consumer tips or complaints about a specific issue, you can use the top navigation bar or the footer menu to find specific information. 

After moving to the Reviews page, you can see recent issues or resolved issues with various businesses.

It’s important to remember to read all reviews carefully and critically. While many reviews are seeking customer support about issues that have arisen, it is the patterns of issues and the company responses to the reviews that are most important. 

Be on the lookout for how companies work with frustrated customers to resolve the issues or if, perhaps, the company has a routine of not interacting with customers. This would be a warning about making a purchase of your own with that company. 

Browse online reviews by company

If you are only interested in a specific company or would like to read the reviews of others before making a specific purchase, you can easily find relevant reviews. 

At the top of the PissedConsumer website, you might simply click on Companies on the top navigation bar to search by company name. The most common or recently named companies will also appear as part of this menu. 

You can also navigate to these reviews by selecting the Companies option under Browse in the footer of the PissedConsumer homepage. Or simply typing a company name in the search bar.

How to Navigate a Company Page

Each company has a page on PissedConsumer, a source of information and reviews. From ratings to contact numbers, you can find statistics, information, and company/customer interactions to guide your own purchases. 

Company overview

At the top of each company page is the company overview. In this section, you’ll see a summary of the most important information about each company. This includes the customer rating of the company, based on the reviews collected on PissedConsumer, as well as a rating distribution and the percentage of customers that would recommend the company to others. 

The company overview also includes the pros and cons of the company, the reaction of consumers to the company’s customer service, recommendations to the company and to other consumers about how to interact with the business and summaries of suggested outcomes and findings for the most common complaints. 

Company rating

You’ll find a composite company rating at the top of the company page and in the company overview. This rating is numerical with 5 being the top score. The overall company rating is compiled from the individual ratings left in each review. The breakdown of scores is outlined in the score composition summary. 

Research reviews

On the company page, the top critical and positive reviews will be featured in a special box. 

You can also find all published reviews about a company on this page by clicking Read all reviews. To narrow the search to specific details or topics within the review, use the search bar to narrow down your search to only reviews that include those keywords. You also have options for the best way to sort the reviews once you’ve selected the relevant reviews.

About section

Some company pages on PissedConsumer will include an About section which you can find near Review tab or just swiping down the page. 

This section will include an overview or history of the company as well as related companies. If the information is available, the About section may also describe the areas served and the PissedConsumer ranking of the company among its respective categories. 

Contacts section

The Contacts section of each company’s page is where you can find company contact details. 

You also have the option to contact companies through the platform directly through the Send Message and Call Customer Service feature on this page. The Contacts page includes a curated collection of social media accounts, emails, and phone numbers for the company as well as data collected from those who did contact the company – or attempt to contact it – through the platform. In short, Contacts has everything you need to know how to reach a company. 

Q&A section

Finally, the Q&A section of each company page connects a user with the full PissedConsumer community. On this page, you can read questions and answers left by others or start your own conversation with users about issues or questions you may have. 

How to Create an Account on PissedConsumer?

Once you know, is PissedConsumer legit, you’ll have access to a community of support by setting up your own account. With a PissedConsumer account, you can leave and manage your own reviews and complaints, including monitoring company responses. You will be able to track updates and monitor the issues as well as contribute to the reviews and questions of others through the platform.

To set up your own PissedConsumer account, start by clicking Login at the top right corner of the website. You’ll see an option to Sign Up for an account or continue with an existing account through other platforms. 

Once you’ve accessed the sign up page, enter your email, set up your password, and select your preferences for how you’d like to interact with the page, including updates. 

How to Delete an Account on PissedConsumer

If you no longer wish to have a PissedConsumer account, you can make a request to delete your account through a form on the PissedConsumer website. 

You may also send a request to delete your account through email by sending a written request to help@pissedconsumer.com. The PissedConsumer support team reviews all requests. 

How to Write a Review on PissedConsumer.com

The process for how to write a review on PissedConsumer is straightforward. Click the red Write review button at the top of the website or on company pages. 

From there, complete the required boxes about the company’s name, your experience, and any supporting documents you might have from your transaction. When ready, submit the review.

After submission, the PissedConsumer team will review the post to ensure it meets all site requirements. PissedConsumer has zero tolerance for taking reviews and verifies content to ensure it is 100% user-generated.

If you decide later to remove your review, you may submit a request through your account to remove the review, including the reason why you are removing it from the platform. You may also be asked to send a notarized letter asking for removal. 

PissedConsumer supports transparency and consumer rights and does not typically allow companies to remove reviews about their business unless the review is determined to be fake. Instead, companies are encouraged to work with consumers to resolve the issue and encourage the now-satisfied customer to update the original negative review with the solution. 

Where to Find Useful Tips for Consumers

The PissedConsumer platform includes resources for consumers so that they can better understand consumer rights, avoid scams, and make informed decisions. There is a large collection of articles addressing these issues available through the Tips for Consumers section of the site. This section is accessed through the Tips for Consumer link under Services at the bottom of the website. 

Other Sections of the PissedConsumer Website

PissedConsumer has several other website areas, including the site’s own contact information, the company’s history and mission, the Privacy Policy and Terms, and information about the company through an FAQ section. 

You can also find information about joining the PissedConsumer Club, a deeper resource for contacting companies, protecting consumer issues, and making connections with support networks. 

Making PissedConsumer.com Work for You

PissedConsumer.com is designed to give consumers a voice and an opportunity to learn more about businesses before making a purchase. Read complaints and look for company responses. Browse reviews to learn more about what others have experienced and then share your own experiences when you write a review of your own.