At PissedConsumer.com, we bring consumers and businesses together to create a transparent and open dialogue. Consumers can leave reviews, businesses respond, and together they can work to improve the customer experience. These public interactions help other shoppers compare companies and make informed decisions about where to spend their money. Whether you’re seeking a solution or simply want to make smarter purchasing decisions, PissedConsumer is here to support both consumers and businesses in a transparent, effective way. Key Insights There are over 6.5 million consumer reviews across over 160k companies and 160+ categories, helping you make well-informed decisions before making a purchase. Consumers can easily navigate consumer complaints and research companies using data compiled from the experiences of others. PissedConsumer offers convenient contact options such as the Call Customer Service and Send Message features, allowing consumers to reach out to companies and resolve issues promptly and easily. How to Search for Online Reviews on PissedConsumer.com? One of the best PissedConsumer features is the ability to research reviews by specific company, category, or even a particular issue. No matter which way you prefer, you can use the top navigation bar, search bar, or footer menu. Let’s look at how to find the most relevant complaints. Browse online reviews by category To do this, select “Categories” from either the top navigation bar or the footer menu. You’ll be able to scroll through a wide range of business types: everything from tech and travel to food delivery and home services. With over 160 categories available, this method helps you narrow down your research based on your interests. You can manually type in the category name if you know exactly what you're looking for, or go to the Category page and browse through the list. You can also investigate company categories by selecting Categories in the Browse menu on the footer of the PissedConsumer page. Once you're inside a category, you'll see: A list of reviewed businesses within that industry Company rankings based on volume of reviews and star ratings Options to sort companies by Most Reviewed, Top Rated, or Worst Rated A sidebar menu to explore subcategories, making it easy to refine your results Look for a specific issue If you are interested in consumer tips or complaints about a specific issue, you can use the top navigation bar or the footer menu to find specific information. After moving to the Reviews page, you can see recent issues or resolved issues with various businesses. It’s important to remember to read all reviews carefully and critically. While many reviews are seeking customer support about issues that have arisen, it is the patterns of issues and the company's responses to the reviews that are most important. Be on the lookout for how companies work with frustrated customers to resolve the issues, or if, perhaps, the company has a routine of not interacting with customers. This would be a warning about making a purchase of your own with that company. Browse online reviews by company If you are only interested in a specific company or would like to read the reviews of others before making a specific purchase, you can easily find relevant reviews. At the top of the PissedConsumer website, you might simply click on Companies on the top navigation bar to search by company name. The most common or recently named companies will also appear as part of this menu. You can also navigate to these reviews by selecting the Companies option under Browse in the footer of the PissedConsumer homepage. Or simply typing a company name in the search bar. Each company page includes: An overall star rating based on user reviews A breakdown of ratings by score and sentiment Lists of pros and cons identified by consumers A record of the most recent, resolved, or trending complaints Verified contact details, including email and phone number This makes it easy to evaluate a company's service quality, responsiveness, and track record before you make a purchase or continue doing business with them. How to Navigate a Company Page on PissedConsumer.com? Each company listed on PissedConsumer has a dedicated page, which you can easily find by typing the company’s name into the search bar at the top of the homepage. Once you’re on the company’s page, you’ll have access to a variety of helpful sections, including ratings, reviews, and contact details. Company overview At the top of every company page, you'll find the company overview, a snapshot of essential information about the business. Here, you’ll see: Overall customer rating: This is the company’s average rating based on user reviews, which is updated regularly. Rating distribution: A breakdown of ratings, so you can see how many consumers have rated the company 5 stars versus 1 star. Customer recommendations: The percentage of reviewers who would recommend the company to others. Company rating You’ll find a composite company rating at the top of the company page and in the company overview. This rating is numerical, with 5 being the top score. The overall company rating is compiled from the individual ratings left in each review. The breakdown of scores is outlined in the score composition summary. Research reviews On the company page, the top critical and positive reviews will be featured in a special box. To dive deeper, click on the “Read All Reviews” button to view the full list of complaints. Use the search bar on the review page to filter for specific topics or keywords. This allows you to find exactly what you're looking for, whether it's a particular product issue or customer service experience. You also have options for the best way to sort the reviews once you’ve selected the relevant reviews. About section Many company pages on PissedConsumer also feature an About section, located near the Review tab or as you scroll down the page. This section will include an overview of the history of the company as well as related companies. If the information is available, the About section may also describe the areas served and the PissedConsumer ranking of the company among its respective categories. Contacts section The Contacts section is where you’ll find all the ways to reach the company directly. Whether you need to get in touch for support or follow up on a complaint, this section offers a curated collection of social media accounts, emails, and phone numbers for the company, as well as data collected from those who did contact the company – or attempt to contact it – through the platform. To communicate with the company via the platform, you can also use the Send Message and Call Customer Service features directly from this page. It helps keep all your communications in one place and to track responses. And if promises are made but not kept, you can use a written record of the phone conversation for your reference. Community section Each company page on PissedConsumer features a Community section where users can interact with other consumers. Here, you can read questions and answers posted by fellow users, share your own experiences, and get advice on common issues. How to Create an Account on PissedConsumer? Once you're ready to become a part of a community and share your experience in reviews, it’s time to create an account. Here’s how to get started: Head over to PissedConsumer.com. Click on “Login” at the top-right of the page, then select “Sign Up” to begin creating your account. Enter your email, create a password, and set your notification preferences. Once done, click Sign Up, and you’re all set to begin engaging with reviews. With a PissedConsumer account, you can leave and manage your own reviews and complaints, leave comments, call the customer service departments of different brands, send emails, and monitor company responses. How to Delete an Account on PissedConsumer.com? If you no longer wish to have a PissedConsumer account, you can make a request to delete your account through a form on the PissedConsumer website. You may also send a request to delete your account through email by sending a written request to help@pissedconsumer.com. The PissedConsumer support team reviews all requests. How to Write a Review on PissedConsumer.com? The process for how to write a review on PissedConsumer is straightforward. You can find the Write review button at the top of the website, on company pages, or inside of our articles. From there, complete the required boxes about the company’s name, your experience, and any supporting documents you might have from your transaction. When ready, submit the review. After submission, the PissedConsumer team will review the post to ensure it meets all site requirements. PissedConsumer has zero tolerance for taking reviews and verifies content to ensure it is 100% user-generated. If you decide later to remove your review, you may submit a request through your account to remove the review, including the reason why you are removing it from the platform. You may also be asked to send a notarized letter asking for removal. PissedConsumer supports transparency and consumer rights and does not typically allow companies to remove reviews about their business unless the review is determined to be fake. Instead, companies are encouraged to work with consumers to resolve the issue and encourage the now-satisfied customer to update the original negative review with the solution. Where to Find Useful Tips for Consumers? The PissedConsumer platform includes resources for consumers so that they can better understand consumer rights, avoid scams, and make informed decisions. There is a large collection of articles addressing these issues available through the Tips for Consumers section of the site. This section is accessed through the Tips for Consumer link under Services at the bottom of the website. Other Sections of the PissedConsumer Website PissedConsumer has several other website areas, including the site’s own contact information, the company’s history and mission, the Privacy Policy and Terms, and information about the company through an FAQ section. You can also find information about joining the PissedConsumer Club, which provides personalized support to help you navigate unresolved issues. Members can access tools and resources to manage complaints and connect with fellow consumers for guidance and support. Making PissedConsumer.com Work for You PissedConsumer.com is designed to provide consumers with the insights they need before making a purchase. By browsing complaints and company responses, you can understand a business’s service and reputation. Take advantage of the power of reviews by sharing your own experience to guide others in making informed choices. Write a review