Joanna Clark Simpson

Joanna Clark Simpson

Joanna Clark Simpson is the writer, Head of PR & Marketing at PissedConsumer.com, the consumer advocacy website and review platform. While doing her job, she analyzes consumer experience and gets a better understanding of consumer behavior. Using this knowledge, she provides consumers with useful tips on how to avoid different issues and make informed purchase decisions. Joanna also provides tips for businesses to help them improve their strategies and build a strong brand image through effective customer service. In her articles, you can find useful insights and marketing trends.

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Latest Articles by Joanna Clark Simpson

Snack Brands Consumers Prefer: What Our Survey Results Show

Snack Brands Consumers Prefer: What Our Survey Results Show

Are popular snack brands worth the price? Discover which brands consumers prefer and how taste, brand trust, product quality, package size, and grocery budgets shape buying habits. See what survey findings reveal about Lay’s, M&M’s, Reese’s, and Oreo.
Searching for the Best Online Marketplaces: What the Survey Shows

Searching for the Best Online Marketplaces: What the Survey Shows

Which are the best online marketplaces based on consumer experience? Explore PissedConsumer survey results comparing popular platforms on issue resolution and customer satisfaction. See how shoppers rate these marketplaces and where their experiences differ.
How to Get a Refund From Netflix and Stop Unwanted Charges

How to Get a Refund From Netflix and Stop Unwanted Charges

Not sure how to get a refund from Netflix? Read more to learn about common billing issues, charges after cancellation, and the steps you can take when a payment doesn’t look right.
Social Media Shopping Scams: What Complaints Reveal About Orders That Never Arrive

Social Media Shopping Scams: What Complaints Reveal About Orders That Never Arrive

A great deal on social media can quickly become a costly mistake. Learn how fake online stores attract shoppers, what consumer complaints reveal about undelivered orders, and which red flags can help you avoid online shopping scams.
Best and Worst Streaming Services Ranked By Consumers

Best and Worst Streaming Services Ranked By Consumers

There are many popular streaming services, but how to choose the best one? We analyzed online reviewers to understand which streaming services provided the best and worst customer service based on pricing, content quality, user experience, customer service, and any technical issues. 
What to Do With a Lost 401(k) After a Bank Merger: A Real Consumer Experience

What to Do With a Lost 401(k) After a Bank Merger: A Real Consumer Experience

After a bank merger, a retirement account can be hard to access when providers or recordkeepers are unclear. Learn how one consumer followed the account trail, found the current provider, reviewed old 401(k) options, and used PissedConsumer Club guidance to plan next steps.
The 5 Worst Car Rental Companies in the USA 

The 5 Worst Car Rental Companies in the USA 

Planning a trip and wondering which is the worst car rental in the US? We analyzed customer feedback on PissedConsumer to identify which companies users complain about most and the most common patterns in car rental reviews.
A Guide on How to Gather Signatures for Your Collective Complaint

A Guide on How to Gather Signatures for Your Collective Complaint

The more people join a collective complaint, the harder it gets for the company to ignore you. Every name shows the company that your issue isn't just a one-off that can be brushed aside, but a real problem that needs fixing. Learn how to get that visibility and unite supporters...