Joanna Clark Simpson

Joanna Clark Simpson

Joanna Clark Simpson is the writer, Head of PR & Marketing at PissedConsumer.com, the consumer advocacy website and review platform. While doing her job, she analyzes consumer experience and gets a better understanding of consumer behavior. Using this knowledge, she provides consumers with useful tips on how to avoid different issues and make informed purchase decisions. Joanna also provides tips for businesses to help them improve their strategies and build a strong brand image through effective customer service. In her articles, you can find useful insights and marketing trends.

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Latest Articles by Joanna Clark Simpson

The Best and Worst Customer Service According to the PissedConsumer Survey

The Best and Worst Customer Service According to the PissedConsumer Survey

The list of companies with the best and worst customer service revealed! See which companies resolve issues, satisfy customers, and earn trust, and which fail to deliver according to consumers. Find out how your favorite brands rank in customer care and support this year.
Bank Impersonation Scams: What PissedConsumer Survey Reveals About the Growing Threat

Bank Impersonation Scams: What PissedConsumer Survey Reveals About the Growing Threat

Bank impersonation scams have quickly become one of the most widespread, damaging, and cynical forms of consumer fraud. But how do scammers target consumers? And is there a chance to get the issue resolved? Read more about it in the article.
How PissedConsumer Helps Consumers With Their Issues and Concerns

How PissedConsumer Helps Consumers With Their Issues and Concerns

Discover how PissedConsumer, a review platform, enables consumers to voice concerns and advocate for transparency. Learn about its features, such as writing reviews, browsing companies, contacting customer service, joining a consumer community, and more.
What to Do If You’re Overcharged During Online Holiday Shopping 

What to Do If You’re Overcharged During Online Holiday Shopping 

Holiday shopping overcharges can happen to anyone. Read how one consumer was charged more than intended and how they got their refund with the PissedConsumer Club. Find out how to prevent similar issues and resolve overcharges quickly.
Partial Orders and No Refunds: How One Shopper Got Their Money Back From Leroy Merlin

Partial Orders and No Refunds: How One Shopper Got Their Money Back From Leroy Merlin

A missing delivery and no refund led to one of many unresolved consumer issues shared in online reviews. One consumer issue over a partial refund dragged on for months. Just when it seemed hopeless, the case took a turn. Find out what finally pushed the case forward.
A Family Denied Boarding Got a Full Refund: Here’s How You Can Too

A Family Denied Boarding Got a Full Refund: Here’s How You Can Too

Denied boarding can be a frustrating and costly experience, as this family learned the hard way. Rather than accepting the situation, the family kept pressing forward, with PissedConsumer Club team assisting throughout the process. Eventually, the airline provided a full refund.
How to Get an Airline Refund: A French Bee Case Solved

How to Get an Airline Refund: A French Bee Case Solved

Unexpected airline fees can derail even the best-laid travel plans, regardless of whether you fly with the worst or best airline. No matter whether you faced an airline scam, refund problem, or any other common travel issue, remember: You’re not alone. With support from the PissedConsumer Club, you can navigate...
How to Complain about Hostile Work Environment

How to Complain about Hostile Work Environment

Feeling trapped in a hostile work environment? Learn how to handle toxic work environments with confidence. Our step-by-step guide walks you through identifying hostility, gathering evidence, and seeking solutions to create a healthier workspace.