John W. Hayes

John W. Hayes

John W. Hayes is a blogger, author, and public speaker. In a career spanning more than 25 years, he has dedicated much of his time to demystifying the web and highlighting opportunities for businesses and consumers to thrive in the digital economy. He is the author of five books, is a passionate cyclist, and a proud "dance dad" to two daughters.

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Latest Articles by John W. Hayes

Best and Worst Streaming Services Ranked By Consumers

Best and Worst Streaming Services Ranked By Consumers

There are many popular streaming services, but how to choose the best one? We analyzed online reviewers to understand which streaming services provided the best and worst customer service based on pricing, content quality, user experience, customer service, and any technical issues. 
The Impact of Trump’s Tariffs on Consumers

The Impact of Trump’s Tariffs on Consumers

Are you concerned about Trump’s tariffs and their impact on prices? We asked experts to share their opinions. Learn what tariffs are and which products are most affected by them. Discover what else you can expect from Trump’s tariffs in the long run.
Watch Out: Hidden Tariff Charges Could Hit Your Next Online Order

Watch Out: Hidden Tariff Charges Could Hit Your Next Online Order

Are unexpected tariff charges and import duty catching you off guard with international shipping? This article helps you understand potential extra costs and whether it’s too late to order without facing surprise fees on your packages.
Consumers Call Out Amazon Over Tariff Transparency

Consumers Call Out Amazon Over Tariff Transparency

Amazon faces backlash over tariff transparency as consumers report surprise import fees and unclear pricing. With rising tariffs under Trump’s policy, shoppers turn to reviews on PissedConsumer to demand honesty from online retailers. Should Amazon disclose tariff costs?
Deepfake Scams Are on the Rise, and Here Is What You Need to Know

Deepfake Scams Are on the Rise, and Here Is What You Need to Know

Deepfake fraud is on the rise as AI video technology becomes more convincing. Scammers are using realistic AI video to deceive people. This article reveals key red flags of a deepfake scam and offers tools and tips to protect yourself from AI scams.
Food Delivery Services: Rated From Worst to Best

Food Delivery Services: Rated From Worst to Best

Food delivery services are part of our daily life. But how to choose the best and avoid the worst ones? We analyzed customer reviews to find which food delivery services offer the best and worst customer service based on issue resolution, satisfaction, and likelihood of recommendation.
How to Spot a Job Scams and Fake Employment Opportunities

How to Spot a Job Scams and Fake Employment Opportunities

Applying for jobs? Watch out for scams! Fake job postings and fraudulent recruiters can steal your money and identity. Learn the red flags of job scams, how to verify legitimate offers, and ways to stay safe in your job search.
Consumer Trends 2025: Insights to Shape the Future of Customer Engagement

Consumer Trends 2025: Insights to Shape the Future of Customer Engagement

Curious about consumer trends 2025? PissedConsumer analyzed over 700K online reviews to reveal spikes in consumer dissatisfaction. Learn how to address consumer issues and optimize your customer engagement approach.