Protecting Your Gutters: Gutter Helmet vs LeafGuard

Home maintenance is a never-ending list of chores that need to get done in order to protect your home from the elements and the ravages of time. Often finding ways to prevent certain tasks will help to minimize the time spent on chores and protect your investment. When you spend money on a preventative product like gutter covers, you want to know that you have invested well.

To help our customers determine the best ways to spend their money on preventative gutter covers, we looked carefully at the Gutter Helmet and Leaf Guard websites as well as actual customer reviews. We wanted to know what real customers experienced with these products and Gutter Helmet reviews and LeafGuard reviews allowed us to evaluate the companies on several factors including:

• Customer service experience
• Product offers
• Price and discounts
• Warranties and refunds

Read on to see the full breakdown of Gutter Helmet vs LeafGuard.

Gutter Helmet vs LeafGuard Customer Service Experience

When you compare Gutter Helmet with LeafGuard you can find many similarities. Both companies promise you can give up gutter cleaning forever, for example. But the Gutter Helmet and LeafGuard pros and cons are more subtle than typical marketing claims.

The reviews and complaints of real customers are the best way to find the LeafGuard and Gutter Helmet pros and cons. LeafGuard reviews and Gutter Helmet reviews offer insight into not just the products customers are buying, but their customer service experience as well.

We used our extensive collection of Gutter Helmet and LeafGuard complaints to understand Gutter Helmet vs LeafGuard from a customer viewpoint. We have hundreds of Gutter Helmet and LeafGuard complaints on our website and many of those deal with Gutter Helmet and LeafGuard customer service. We used those reviews to create the compiled table below to compare Gutter Helmet with LeafGuard.

LeafGuard reviews on our website leave the company with a rating of 1.7 stars out of a possible 5. This rating is the result of 369 total LeafGuard complaints left on the PissedConsumer website. Customer service scores the lowest compared to other factors like affordability and product quality.

In her LeafGuard review, one customer explained her frustration with LeafGuard customer service. After finding the LeafGuard phone number she “…was on the phone with a customer service rep and I had to repeat myself 3 times up to this point…”

She continued her Leaf Guard review by stating “…A business should not have representatives on the phone that cannot accept phone calls without customers have to repeat what I am trying to receive…”

Her final thought in the Leaf Guard review was “…Good luck on staying in business. I cannot do business in this fashion.”

If you have a question or concern about LeafGuard, you can call the LeafGuard customer service number at 1-800-532-3482.

Gutter Helmet reviews created a 2.0 rating for the company out of a possible 5 stars. Customers left 162 Gutter Helmet reviews which were used to compile this rating on PissedConsumer. Customer service tops the list of things real customers didn’t like about the company.

In her Gutter Helmet review, one customer explained what happened after he called the Gutter Helmet phone number to speak with customer service about his Gutter Helmet warranty issues. He stated “…I called and it took almost a month for them to finally make it out after cancelling twice...”

Her Gutter Helmet review continued with “…The repairman just left left a note in the door stating the gutter were not clogged. He said he sprayed some water on the edge of the helmet and it was my fault if they were clogging…”

His final thought was that “…these people are no good. Do not trust them.”

If you have Gutter Helmet warranty concerns or questions about Gutter Helmet products, you can reach customer service by calling the Gutter Helmet phone number at 1-800-824-3772.

Gutter Helmet vs LeafGuard Product Offers

The LeafGuard website is entirely dedicated to explaining the product and helping would-be customers create their own gutter selection by designing with colors and housing styles on a virtual home. On the home page, the website explains that LeafGuard is the “…leading covered gutter in America…” and that the “…patented design keeps rainwater running freely and safely away from your home…” LeafGuard also mentions multiple times on the home page that “No other gutter can claim to have a patent on a one-piece covered gutter...”

The website also contains information about how the gutters work as well as information about how the gutters are made. According to the How They Work page of the website, the LeafGuard gutter system “…works on the scientific principle of Liquid Adhesion...”

The LeafGuard website also includes a design studio where would-be customers can try out different combinations of roof, wall and gutter colors. The LeafGuard website tells customers to “just select the home style that most resembles your home and using the colorizing feature adjust the color of the roof, trim, siding and gutters to demonstrate the combination you desire.”

The Gutter Helmet website includes information about their single product, the Gutter Helmet system. The website includes success stories, frequently asked questions and additional resources including a blog with information about gutters and the Gutter Helmet system.

According to the Gutter Helmet home page, “Gutter Helmet® is a patented gutter protection system that installs right over your existing gutters. It blocks leaves, pine needles and other debris out of your gutters while allowing rainwater to flow into your gutters freely…”

On the Gutter Helmet FAQ page dedicated to understanding how the gutter system works, the company states that they have “…been #1 among America’s best gutter systems for more than 35 years, and it’s this: our product works.”

The Gutter Helmet FAQ page goes on to explain that “The science behind our best-selling Gutter Helmet systems is simple…” The website and accompanying video explain how surface tension draws in rainwater and allows debris to fall.

The Gutter Helmet website also includes information about the Helmet Heat Ice Reduction System that is available from the company.

According to the page dedicated to the product, Helmet Heat by Gutter Helmet “…reduces ice dams by melting snow before it has a chance to accumulate at your roof eaves and affect the flow of water through your gutters and downspouts...”

Helmet Heat is “installed directly under Gutter Helmet gutter covers, without visible roof clips or exposed wire” and according to the information page, it works together with Gutter Helmet to “deliver an unbeatable one-two punch against ice dams and frozen gutters.”

The Gutter Guard website also includes a page of resources including information about gutter materials and a blog with “…expert advice on gutter protection, gutter maintenance, home and lawn care, and more!...”

Gutter Helmet vs LeafGuard Price and Discounts

Customers hoping to find the LeafGuard gutters cost on the website will be disappointed. In the LeafGuard FAQ page, the company answers the question about LeafGuard cost by telling customers “LeafGuard Gutters are extremely affordable and a value investment in the safety of your home.”

In order to get a “free, no obligation estimate” you must call the LeafGuard customer service number at 1-800-532-3482.

The Gutter Helmet website does offer a Gutter Helmet coupon even if the Gutter Helmet cost is not fully available on the website. The coupon pops up as an advertisement on various web pages as you navigate through the Gutter Helmet website. It offers $250 off a new Gutter Helmet purchase and also includes professional installation.

When you click on the coupon in the pop-up offer, you will be taken to a contact form to set up an estimate for Gutter Helmet installation.

According to the FAQ page about Gutter Helmet cost, the company can only give you a “firm quote” after inspecting your home. The Gutter Helmet price page includes a list of things that must be considered before quoting a “no-obligation quote.”

In order to get a free quote on installing the Gutter Helmet system, you can fill out the contact form on the contact us page on the website or you can call the Gutter Helmet phone number at 1-800-824-3772. The $250 Gutter Helmet coupon is mentioned on the contact us form page as well as the pop-up advertisement.

At the bottom of the contact us page are some specifics about the Gutter Helmet coupon. There are some limitations including which dealers participate, application only to new orders and a time limit for purchase documents. There is also a required amount of linear feet of the gutter to be purchased in order to have the coupon applied.

Gutter Helmet vs LeafGuard Warranties and Refunds

According to its FAQ page, the LeafGuard guarantee to customers is that the system is “…guaranteed not to clog with leaves, pine needles, or other organic debris as long as you own your home or your installing contractor will clean or repair it for free.”

There is also a page on the LeafGuard website dedicated to the Good Housekeeping Seal. According to this page “LeafGuard was tested and evaluated by the Good Housekeeping Institute and is backed by the Good Housekeeping Seal, one of America’s most trusted icons…” The page explains the type of testing required by the Good Housekeeping Seal and also includes a video outlining the test results.

On the Gutter Helmet home page, you’ll find a short mention of the Gutter Helmet guarantee. According to the website, “Gutter Helmet® guarantees that you’ll never have to clean your gutters again. You’ll never have to worry about getting on that ladder again.”

In the Gutter Helmet FAQ page there is also a section dedicated to the Gutter Helmet warranty. According to the warranty FAQs, the company will “…warrant Gutter Helmet for life…” The system comes with a “…performance and material warranty for the homeowner’s lifetime…” this warranty is also “…transferable to the second homeowner...”

An additional FAQ explains what happens when the gutters get clogged after installation. According to the page, the company “…will come to your home, clean it out for you, and make adjustments to prevent that from happening again.”

While there is no additional information about how to apply the warranty or specifics as to what it covers, there is a link to register your warranty on the very bottom of the Gutter Helmet website. The warranty registration page requires a series of questions about your purchase and your home before you “…immediately receive your registered warranty by e-mail...”

When you spend money trying to protect your home you want to know that the product you’re buying actually works and when it doesn’t you want to be able to resolve the matter with the company. There are certainly similarities and differences between LeafGuard vs Gutter Helmet, and it is important to do your research ahead of time to determine which company is best suited for your business.

*The company ratings on the PissedConsumer website are calculated using a mathematical algorithm that evaluates the information in the company’s profile. The algorithm parameters are: users’ rating, the number of resolved issues, the number of company responses and more. The PissedConsumer algorithm is also subject to change in the future.