Blue World Pools Inc. is one of the popular above-the-ground pool companies in the U.S. They attract most customers with the TV advertisement for the $399 Ecoline pool. For many homeowners, the $399 price is quite affordable and attractive.
However, before signing your contract for an above-the-ground pool, do your due diligence to find out: Is Blue World Pools legit?
Below is an overview of Blue World Pools reviews and ratings on PissedConsumer.
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Number of Blue World Pools reviews - 412 |
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Blue World Pools rating* - 1.4⭐ |
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Claimed losses - $740K |
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Successful calls - 7%/72 |
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Resolved issues - 1 |
This article answers the following top consumer questions to Blue World Pools:
- Is the company legit?
- What are Blue World Pools prices?
- Pros and cons of Blue World Pools?
- How to contact Blue World Pools customer service?
- How to cancel with Blue World Pools?
- What is a Blue World Pools lien?
1. Is Blue World Pools Legit?
Blue World Pools Inc. offers above-the-ground pools to homeowners. According to their website, they pride themselves in being one of the most experienced above-the-ground pool companies in the U.S. However, the numerous issues reported on PissedConsumer make customers wonder, is Blue World Pools legit? Blue World Pools has a 1.4-star rating, with most customers being dissatisfied.
In one Blue World Pools review #1588726 on PissedConsumer, Raymond’s experiences sum up most of the issues that other customers on the platform complain about. He referred to the Blue World Pools scam and said that his purchase at blueworldpools.com was his worst purchase ever.
In his review, Raymond brought up several Blue World Pools complaints including false advertising, pushy sales, unprofessional installers, the high overall cost of the pools, and hidden contract terms.
The customer was promised that the pool had an ionizer which would make maintenance easy as the customer only had to pour 3 bottles of Clorox per week. However, upon installation, Raymond discovered that this was far from the truth and that he had to constantly pour chemicals in the pool, ensure its alkaline and get the PH right.
Although he was initially attracted by the $299 price of the pool, the salesman talked him into buying a bigger pool that Raymond ended up paying for $11,000 due to the 15.9% simple interest on the purchase. The installation took way longer than Raymond had been promised. Later on, the pool liner got a hole and when he called Blue World Pools Inc. for repairs he was told he had to pay 80% of the repair costs despite having a lifetime guarantee on the product. He reportedly found the customer service unhelpful.
Is Blue World Pools legit? Raymond explains that Blue World Pools scams people through their dishonesty. The reviewer notes that had the company staff been upfront about the pricing and terms of the contract, he would not have given them his business.
2. What Are Blue World Pools Prices?
According to Blue World Pools prices, their Ecoline Pool costs $399. It covers a 15' x 24' pool, pump, filter, liner, ladder, and automatic pool vacuumwith free installation on your customer-ready site. Midline pools and classic pools cost over $10,000.
Aside from the indicated Blue World Pools prices, additional costs may apply, and free installation may not be available in some states. However, it is not specified what and how much those costs are.
Call the Blue World Pools phone number 800-458-4135 to get a quote or fill in the “Request Your Free Quote” provided on the company’s website.
Numerous Blue World Pools reviews indicate that the advertised prices are misleading. $399 Blue World Pools reviews show that customers often end up paying tens of thousands above the stated price.
3. Pros and Cons of Blue World Pools
According to Blue World Pools reviews, there are advantages and disadvantages when dealing with the company.
Pros
- Variety of above-the-ground pools
- Financing options available
- The ease of maintenance
- Sufficient quality
Cons
- Poor pool liner quality
- Misleading advertisements on the price of the pools
- Pushy sales and marketing
- Poor Blue World Pools customer service
- Difficulty canceling
- Marked prices for accessories
- Unprofessional installers
4. How to Contact Blue World Pools Customer Service?
The primary channel for contacting Blue World Pools customer service is via phone. The company’s website provides the following Blue World Pools phone number: 1-800-458-4135. There are two other phone numbers on their Facebook page: 1-855-203-13149 and 1-800-706-0907.
The company does not have a dedicated help center, FAQs sections, live chat, or an email address you can write to directly. Although Blue World Pools has social media presence on Facebook and Twitter, there has not been recent activity on the page apart from a few customer complaints and comments.
Alternative ways to contact Blue World Pools include filling the “Request Your Free Quote” form provided on the home page to have a Blue World Pools customer service representative get back to you. The form requires you to provide your First and Last name, email address, or phone number.
You can also mail a letter to or visit the Blue World Pools headquarters address:
120 Interstate North Parkway SE Suite 426
Atlanta, Georgia 30339
United States
Numerous Blue World Pools complaints indicate difficulty reaching the company’s customer service even via the phone. For example, in a recent customer comment on the Blue World Pools Facebook page, the customer complained they were put on hold on the phone and then hung up on. When they finally managed to get through, the customer representative was rude.
5. How to Cancel with Blue World Pools?
One of the top consumer questions on PissedConsumer.com is how to get out of contract with Blue World Pools.
Review #3592946 for Blue World Pools on PissedConsumer.com and other platforms indicated that although some customers would like to cancel their contract, they encountered challenges when attempting to cancel or seek a refund.
The company's website does not mention the Blue World Pools cancellation policy. There’s no FAQ or legal advice section that provides guidelines for cancellations. There is only a short explanation in small lettering in the footer. However, it doesn’t clarify the exact terms of how to cancel with Blue World Pools.
In a Reddit review, a customer explained an implied Blue World’s cancellation policy as their sales agent clarified it to them. A section of the review states the following:
“We had to physically write a cancellation notice and have it postmarked no later than up to 3 days after we signed the contract.”
The review further indicated that you cannot call the Blue Pools phone number to cancel. You have to send the written cancellation to the company’s physical address or send a telegram to the company.
The cancellation process is quite cumbersome as you have to insistently follow up with the Blue World Pools customer service to ensure that your cancellation letter was received and that a refund is being processed. For many customers, the 3-day Blue World cancellation policy is impractical, as 72 hours is hardly enough time to get the paperwork to the company.
The Reddit reviewer advised that the best way to ensure your cancellation notice is received in time is to have a courier service near the Blue World Pools offices print and deliver it. Also, confirm with the customer service representatives to whom to send the letter, as there is conflicting information on whether to send the notice to the Blue World Nevada or the Atlanta offices.
6. What Is a Blue World Pools Lien?
There is no mention of Blue World Pools lien on the company’s website. However, it is evident from the various reviews across different platforms show that upon signing your contract that your house is immediately put on a Blue World Pools lien. Most Blue World Pools lien on house reviews indicate that the company does not communicate upfront during the sales pitch that upon signing the contract your house is automatically put on a lien. Hence, some customers wonder “is Blue World Pools legit?”
In review #3655075, a former Blue World Pools employee warns customers that the pool is tied to the property until it is fully paid off.
“…You are also tying the pool, a depreciating asset, to your real property via a UCC-1 general lien if you use in house financing. I will go in detail about this later as until the pool is paid off, your property can not be sold…”
Furthermore, some customers have come forth to complain that while the company’s website claims that the Blue World Pools financing is meant to make financing easy, the company has used the financing as a tool to markup Blue World Pools prices and to put houses on lien.
According to the Facebook page, Blue World Pools is a scam, Blue World Pools financing is offered at the maximum legally allowable interest, usually over 30%. As a result, customers who sign up for the Blue World Pools financing end up paying thousands more over the years.
Although Blue World Pools advertise their above-the-ground pools starting at $399, customer reviews indicate that the pools are not as affordable as depicted, as customers end up paying up to tens of thousands. Many customers have described Blue World Pools as unreliable due to poor customer service, marked-up prices for accessories, exceptionally high prices if you take up financing, unreliable installation services, and many more.
For more information about Blue World Pools Inc., check out the company’s reviews on PissedConsumer.com. You may also share your experience with the company by posting a review.
*The company ratings on the PissedConsumer website are calculated using a mathematical algorithm that evaluates the information in the company’s profile. The algorithm parameters are: users’ rating, the number of resolved issues, the number of company responses and more. The PissedConsumer algorithm is also subject to change in the future.
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