Surveys

The Best and Worst Customer Service According to the PissedConsumer Survey

The Best and Worst Customer Service According to the PissedConsumer Survey

The list of companies with the best and worst customer service revealed! See which companies resolve issues, satisfy customers, and earn trust, and which fail to deliver according to consumers. Find out how your favorite brands rank in customer care and support this year.
Bank Impersonation Scams: What PissedConsumer Survey Reveals About the Growing Threat

Bank Impersonation Scams: What PissedConsumer Survey Reveals About the Growing Threat

Bank impersonation scams have quickly become one of the most widespread, damaging, and cynical forms of consumer fraud. But how do scammers target consumers? And is there a chance to get the issue resolved? Read more about it in the article.
Holiday Shopping Trends 2025: Rising Prices, Shrinking Budgets, & the End of Black...

Holiday Shopping Trends 2025: Rising Prices, Shrinking Budgets, & the End of Black Friday 

Holiday shopping in 2025 looks different: prices are up, budgets are tight, and Black Friday may be losing its spark. Explore PissedConsumer’s latest survey to uncover how consumers plan, save, and shop smarter this season.
Customer Service Trends 2025: PissedConsumer Survey

Customer Service Trends 2025: PissedConsumer Survey

Is customer service getting better in 2025? What changes should consumers expect? How do companies handle complaints? PissedConsumer’s survey reveals key insights shaping consumer experiences and expectations.
Consumer Trends 2025: Insights to Shape the Future of Customer Engagement

Consumer Trends 2025: Insights to Shape the Future of Customer Engagement

Curious about consumer trends 2025? PissedConsumer analyzed over 700K online reviews to reveal spikes in consumer dissatisfaction. Learn how to address consumer issues and optimize your customer engagement approach.
PissedConsumer Holiday Shopping Survey: A Guide to 2024 Shopping Trends

PissedConsumer Holiday Shopping Survey: A Guide to 2024 Shopping Trends

Wondering what holiday shopping in 2024 will look like? PissedConsumer’s holiday shopping survey highlights trends, statistics, and key data to help you stay prepared. Get insights into holiday shopping trends to make smart decisions this season.
Online Review Trends: E-Commerce Dominates Consumer Complaints

Online Review Trends: E-Commerce Dominates Consumer Complaints

Check out the latest online review trends and statistics to enhance your customer experience. Which industries do consumers complain about the most? What companies received the most complaints? The PissedConsumer Online Review Survey provides answers to these questions and more.
PissedConsumer Black Friday Survey: What Are the Shopping Trends

PissedConsumer Black Friday Survey: What Are the Shopping Trends

Want to enjoy holiday shopping? Discover the latest shopping trends and consumer behavior patterns from PissedConsumer Black Friday survey. Find out Black Friday shopper spending plans, discount expectations, shopping places, and more. Use our tips to get what you want this holiday.
The Impact of Rising Food Prices, Shrinkflation, and Price Gouging on Consumers

The Impact of Rising Food Prices, Shrinkflation, and Price Gouging on Consumers

How inflation affects consumers? PissedConsumer.com survey reveals how shrinkflation and price gouging have influenced consumers’ purchasing decisions. Uncover the impact of inflation, changes in consumers’ shopping behavior, and customers’ responses to shrinkflation.