Winnie Murugi
Winnie Murugi
Health and Beauty Expert

Blue World Pools Inc. offers above-ground pools to homeowners. According to their website, they pride themselves on being one of the most experienced above-ground pool companies in the U.S.

However, the big question for most homeowners looking to install above-ground pools is: Is Blue World Pools legit?

In this article, we research Blue World Pools policies and processes and compare them against customer reviews to help you make an informed purchase decision.

Key Insights

  • The U.S. pool construction market is expected to hit $16.5 billion in 2025.
  • There are 6.1 million residential in-ground pools vs 4.3 million above-ground pools in the U.S.
  • Overall, above-ground pools are a more budget-friendly option than in-ground pools. However, Blue World Pools consumer reviews indicate that this is not always the case.

Below is an overview of Blue World Pools reviews and ratings on PissedConsumer.

Blue World Pools

Number of Blue World Pools reviews - 448

Blue World Pools rating* - 1.4⭐

Claimed losses - $740K

Successful calls - 6%/314

 

Is Blue World Pools Legit?

A look at Blue World Pools reviews and ratings on PissedConsumer.com indicates numerous complaints and low customer satisfaction. Blue World Pools has a 1.4 out of a possible 5-star rating.

Customers frequently complain about:

  • Misleading advertisements regarding the actual Blue World Pools prices.
  • Unprofessional contractors who do not communicate or do not show up for scheduled installation or repair appointments.
  • Construction issues whereby contractors leave the pool installation incomplete.
  • Poor quality of installation.
  • Poor quality of liners that leak.
  • Poor Blue World Pools customer service.

Aware of how common above-ground pool scams are, one customer went to a Facebook group to ask other customers about their experience with the company. The comments encapsulate the most common customer issues and the overall dissatisfaction with Blue World Pools. The majority of the customers discouraged her from buying from the company.

Here is a sneak peek of the comments:

Is Blue World Pools Legit?

 

What Are Blue World Pools Prices?

According to Blue World Pools’ prices, their Ecoline Pool costs $399. It covers a 15' x 24' pool, pump, filter, liner, ladder, and automatic pool vacuum with free installation on your customer-ready site. Midline pools and classic pools cost over $10,000.

Econoline Pool $399

Aside from the indicated Blue World Pools prices, additional costs may apply, and free installation may not be available in some states. However, it is not specified what those costs are or how much they are.

Numerous Blue World Pools reviews indicate that the advertised prices are misleading. $399 Blue World Pools reviews show that customers often end up paying tens of thousands above the stated price. 

For example, one Reddit user asked others to share photos and the overall prices of their Ecoline pools. In response, another user responded saying:

They hook you with the “$399” thing, then they attempt to pressure you into shelling out $20k-$30k+ for pools that (apparently) aren’t even that well/built…

Reviews on PissedConsumer also highlight issues such as false advertising of the Ecoline pool price and what pool maintenance entails, poor quality, and unprofessional installation. In this video, PissedConsumer made a detailed overview of Blue World Pools’ pros and cons. 

How to Contact Blue World Pools Customer Service?

The primary channel for contacting Blue World Pools customer service is via phone. The company’s website provides the following Blue World Pools phone number: 1-800-458-4135. There are two other phone numbers on their Facebook page: 1-866-812-2399and 1-800-706-0907.

About Blue World PoolsSource: facebook.com

The company does not have a dedicated help center, an FAQ section, or live chat. Blue World Pools has a social media presence on Facebook and Twitter. They regularly post on Facebook, but there has not been recent activity on the page.

Notably, the following email address is provided on Blue World Pools' Facebook page: cmiller@blueworldpools.com.

Alternative ways to contact Blue World Pools include filling out the “Request Your Free Quote” form provided on the home page to have a Blue World Pools customer service representative get back to you. The form requires you to provide your First and Last name, email address, or phone number.

You can also mail a letter to or visit the Blue World Pools headquarters address:

120 Interstate North Parkway SE Suite 426
Atlanta, Georgia 30339
United States

Numerous Blue World Pools complaints indicate difficulty reaching the company’s customer service, even via the phone. For example, in review #6206382, the customer described Blue World Pools' customer service as “rude and hard to get a hold of”. They further wrote, “…the customer service people are horrible….”

How to Cancel with Blue World Pools?

One of the top consumer questions on PissedConsumer.com is how to get out of a contract with Blue World Pools.

According to Blue World Pools cancellation policy, customers have 3 days to cancel from the date of signing the contract, without penalty, as per federal law. Once the 3 days have lapsed, a 30-50% cancellation fee applies. Buyers must pay this fee upfront for the cancellation to be processed.

World Pools on PissedConsumer.com and other platforms indicate that customers find the cancellation period unfavorable and encounter challenges when attempting to cancel or seek a refund.

In a recent review, the customer explained their frustration with the Blue World Pools cancellation process:

I attempted to cancel both by phone and by canceling the check. A written letter would never have made it to their company within three days. They never reached out to me after I left numerous messages.

What Is a Blue World Pools Lien?

There is no mention of Blue World Pools' lien on the company’s website. However, various reviews across different platforms indicate that upon signing your contract, your house is immediately put on a Blue World Pools lien.  

Most Blue World Pools lien on house reviews indicate that the company does not communicate upfront during the sales pitch that upon signing the contract your house is automatically put on a lien. 

For example, in one review, a customer referred to Blue World Pools as scammers and went on to explain that: 

They dont tell you when they finance that the interest rate keeps rising and you end up paying $40,000 to $50,000 for a $3,000 pool. They also put a lien on your home and horribly rude every time you talk to them on the phone! 

They further expressed their frustration that they had to pay an extra $16,000 to get their parents’ property off the lien. Ultimately, the customer ended up paying $41,000 for a pool that was supposed to cost $3000.

Is Blue World Pools Reliable?

Blue World Pools positions itself among the best above-ground pool companies. However, online reviews indicate that the pools are not as affordable as depicted, and customers end up paying up to tens of thousands. 

Many customers have described Blue World Pools as unreliable due to poor customer service, marked-up prices for accessories, exceptionally high prices if you take up financing, unreliable installation services, and many more.

What has been your experience with Blue World Pools? Write a review on PissedConsumer.com

 

*The company ratings on the PissedConsumer website are calculated using a mathematical algorithm that evaluates the information in the company’s profile. The algorithm parameters are: users’ rating, the number of resolved issues, the number of company responses and more. The PissedConsumer algorithm is also subject to change in the future.

 

Legal disclaimers:

  1. While every effort has been made to ensure the accuracy of this publication, it is not intended to provide any legal, medical, accounting, investment or any other professional advice as individual cases may vary and should be discussed with a corresponding expert and/or an attorney.
  2. All or some image copyright belongs to the original owner(s). No copyright infringement intended.

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Peter #1059
This is insane, I was actually interested in doing business with them but it's a good thing that I did my due diligence and researched about them before anything. What irks me is that they still continue to do these practices to this day regardless of the many complaints they've been receiving all around!
Nick W #1060
This is the case of damned if you do and damned if you don't once you sign a contract with them -- even if you do try to send the cancellation request you are right it would take more than 3 days for it to arrive and you'd already be loaded with charges til you get it paid off. I had a friend who got in this scenario and he was pissed as hell, not sure if he was planning to sue but he was pretty angry about the whole thing. I think he did have the pool set up eventually since it would be useless to be paying for nothing.
Mike B #1061
THEIR AFTERSALES SUPPORT IS NON-EXISTENT. Once they get your money goodluck trying to get assistance from their team. They are sketchy as f**k it beats me why they aren't being investigated by the feds. Would it be considered a good business practice to not inform you about the lien on your house before you sign the contract? Lesson in there, always be careful when signing contracts with companies with poor business practices.
John Ray #1062
Caveat emptor, buyer beware! Thank you so much for your informative post on this. I have been helping my sister looking into this company because she couldn't believe the deal she was getting with one of their sales reps. And yep, it is definitely too good to be true. 12 years of payments at $250 is not worth it at all plus the forever queue on their customer support. They probably spent more energy putting a solid contract than their actual product or service. What a shame.
kevin Brecht #1458
Nice article, Winnie. Good research.