John W. Hayes

John W. Hayes

John W. Hayes is blogger, author, and public speaker. In a career spanning more than 25-years, he has dedicated much of his time to demystifying the web and highlighting opportunities for businesses and consumers to thrive in the digital economy. He is the author of five books, is a passionate cyclist, and proud "dance dad" to two daughters.

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Latest Articles by John W. Hayes

Food Delivery Services: Rated From Worst to Best

Food Delivery Services: Rated From Worst to Best

Food delivery services are part of our daily life. But how to choose the best and avoid the worst ones? We analyzed customer reviews to find which food delivery services offer the best and worst customer service based on issue resolution, satisfaction, and likelihood of recommendation.
The Impact of Trump’s Tariffs on Consumers

The Impact of Trump’s Tariffs on Consumers

Are you concerned about Trump’s tariffs and their impact on prices? We asked experts to share their opinions. Learn what tariffs are and which products are most affected by them. Discover what else you can expect from Trump’s tariffs in the long run.
Streaming Services: Ranked From Worst to Best By Consumers

Streaming Services: Ranked From Worst to Best By Consumers

There are many popular streaming services, but how to choose the best one? We analyzed online reviewers to understand which streaming services provided the best and worst customer service based on pricing, content quality, user experience, customer service, and any technical issues. 
Job Scams: How to Spot Fake Employment Opportunities

Job Scams: How to Spot Fake Employment Opportunities

Applying for jobs? Watch out for scams! Fake job postings and fraudulent recruiters can steal your money and identity. Learn the red flags of job scams, how to verify legitimate offers, and ways to stay safe in your job search.
Consumer Trends 2025: Insights to Shape the Future of Customer Engagement

Consumer Trends 2025: Insights to Shape the Future of Customer Engagement

Curious about consumer trends 2025? PissedConsumer analyzed over 700K online reviews to reveal spikes in consumer dissatisfaction. Learn how to address consumer issues and optimize your customer engagement approach.
PissedConsumer Survey: The Best and Worst Customer Service 

PissedConsumer Survey: The Best and Worst Customer Service 

The list of companies with the best and worst customer service revealed! See which companies resolve issues, satisfy customers, and earn trust—and which fail to deliver according to consumers. Find out how your favorite brands rank in customer care and support this year.
Common Tactics Scammers Use to Steal Credit Card Information

Common Tactics Scammers Use to Steal Credit Card Information

Credit card fraud is on the rise, with scammers developing increasingly sophisticated ways to steal credit card information. In this article, we'll share the most common tactics scammers use to steal credit and debit card information to help you protect your credit card details from falling into their hands.
Common Travel Scams and How to Avoid Them

Common Travel Scams and How to Avoid Them

Don’t let scams ruin your vacation! Discover the top travel scams, how they work, and the best ways to avoid them. From taxi airline scams to fake booking websites, our guide helps you stay one step ahead of scammers. Be prepared, travel safe, and enjoy your getaway without worries!