John W. Hayes

John W. Hayes

John W. Hayes is blogger, author, and public speaker. In a career spanning more than 25-years, he has dedicated much of his time to demystifying the web and highlighting opportunities for businesses and consumers to thrive in the digital economy. He is the author of five books, is a passionate cyclist, and proud "dance dad" to two daughters.

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Latest Articles by John W. Hayes

PissedConsumer Survey: The Best and Worst Customer Service 

PissedConsumer Survey: The Best and Worst Customer Service 

The list of companies with the best and worst customer service revealed! See which companies resolve issues, satisfy customers, and earn trust—and which fail to deliver according to consumers. Find out how your favorite brands rank in customer care and support this year.
Common Tactics Scammers Use to Steal Credit Card Information

Common Tactics Scammers Use to Steal Credit Card Information

Credit card fraud is on the rise, with scammers developing increasingly sophisticated ways to steal credit card information. In this article, we'll share the most common tactics scammers use to steal credit and debit card information to help you protect your credit card details from falling into their hands.
Common Travel Scams and How to Avoid Them

Common Travel Scams and How to Avoid Them

Don’t let scams ruin your vacation! Discover the top travel scams, how they work, and the best ways to avoid them. From taxi airline scams to fake booking websites, our guide helps you stay one step ahead of scammers. Be prepared, travel safe, and enjoy your getaway without worries!
Top Consumers Questions about Netflix: How Do I Cancel Subscription?

Top Consumers Questions about Netflix: How Do I Cancel Subscription?

Curious about Netflix? Discover how Netflix works, explore subscription pricing, learn how to contact customer support, and get simple steps to cancel your account. This guide answers all your questions to help you easily manage your Netflix experience, all in one place!
Real Estate Scams and How To Avoid Them

Real Estate Scams and How To Avoid Them

Wondering how to avoid real estate scams? With increasing fraud targeting buyers, sellers, and renters, it’s crucial to stay alert. Scammers use fake listings and deceptive offers to lure unsuspecting victims. Here’s what you need to know to protect your property and finances.
How to Spot Email Scams and Phishing Attacks

How to Spot Email Scams and Phishing Attacks

Email is essential in daily life but is also a favorite tool for scammers. Phishing attacks and email scams are increasing, tricking users into revealing sensitive information. This guide covers essential steps to guard your inbox and personal data from potential threats.