Rachel Bashford

Rachel Bashford

Rachel Bashford is a freelance writer, editor and proofreader who works with a diverse range of clients, from healthcare companies to technical businesses and consumer retail publications.

Rachel has a background in education, with a BA Hons in English & Sociology and a postgraduate qualification from the University of London. Her articles have appeared in online publications, such as Consumer Electronics magazine and CMSWire. She also spends time crafting website copy, white papers and case studies for clients ranging from manufacturing businesses and sustainable product companies to architect firms.

Writing is a passion and Rachel enjoys collaborating in client partnerships to produce great copy that engages, informs and entertains audiences.

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Latest Articles by Rachel Bashford

Online Review Trends in 2024: E-Commerce Dominates Consumer Complaints

Online Review Trends in 2024: E-Commerce Dominates Consumer Complaints

Check out the latest online review trends and statistics to enhance your customer experience. Which industries do consumers complain about the most? What companies received the most complaints? The PissedConsumer Online Review Survey provides answers to these questions and more.
Online Review Trends and Statistics in 2024: 88% of Customers Contact Companies Before...

Online Review Trends and Statistics in 2024: 88% of Customers Contact Companies Before Reviewing

Explore the current online review trends and statistics, offering businesses valuable insights into consumer perceptions. Explore real-life cases and uncover how to refine business strategies to boost customer experiences through effective online review management.
PissedConsumer Black Friday Survey: What Are the Shopping Trends

PissedConsumer Black Friday Survey: What Are the Shopping Trends

Want to enjoy holiday shopping? Discover the latest shopping trends and consumer behavior patterns from PissedConsumer Black Friday survey. Find out Black Friday shopper spending plans, discount expectations, shopping places, and more. Use our tips to get what you want this holiday.
Common Gift Card Scams and How to Avoid Them

Common Gift Card Scams and How to Avoid Them

Gift card scams are popular among fraudsters, especially during the holiday season. Protect yourself and learn about the most common gift card scams and their warning signs. Discover which businesses suffer the most, how to avoid gift card scams, and ensure safe gift experiences.