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Nov 05, 2026 The Story Behind the Complaint: How Call Insights Change Review Management Learn why understanding the interactions behind a review helps businesses find the right resolution. Nov 03, 2026 Gift Card Scams Explained: How to Stay Safe This Holiday Season Think a gift card is a safe present? Scammers hope so. Gift card scams include tampered packaging, worthless cards sold online, and fake emergencies. Here’s how to recognize the warning signs and protect yourself during peak shopping season. Oct 29, 2026 10 Black Friday Scams and How to Avoid Them The Black Friday sales mark the start of the hot holiday shopping season. Customers need to be on the lookout for scammers. Uncover top Black Friday scams: fake emails and coupons, canceled deals, and more. Learn ways to avoid common Black Friday scams and get a positive shopping experience. Oct 26, 2026 Snack Brands Consumers Prefer: What Our Survey Results Show Are popular snack brands worth the price? Discover which brands consumers prefer and how taste, brand trust, product quality, package size, and grocery budgets shape buying habits. See what survey findings reveal about Lay’s, M&M’s, Reese’s, and Oreo. Oct 22, 2026 Customer Experience Metrics: From Customer Satisfaction to Business Outcomes Explore key metrics for evaluating customer experience and satisfaction with a company's products and services, along with key indicators of customer support performance. Oct 22, 2026 Holiday Shopping Trends 2026: How Inflation, Tariffs & AI Are Shaping Consumer Spending Holiday shopping in 2026 looks different: prices are up, budgets are tight, and Black Friday may be losing its spark. Explore PissedConsumer’s latest survey to uncover how consumers plan, save, and shop smarter this season. Oct 20, 2026 How to Get Your Money Back from PayPal: Disputes, Claims, and Chargebacks Find out how to get your money back from PayPal if an item never arrives, differs from its description, or a payment is unauthorized. Learn how to file a dispute, escalate a claim, understand PayPal’s refund deadlines, and request a chargeback through your bank. Oct 15, 2026 Searching for the Best Online Marketplaces: What the Survey Shows Which are the best online marketplaces based on consumer experience? Explore PissedConsumer survey results comparing popular platforms on issue resolution and customer satisfaction. See how shoppers rate these marketplaces and where their experiences differ.