Winnie Murugi
Winnie Murugi
Health and Beauty Expert

LinkedIn is a top professional networking platform. According to LinkedIn reviews on, while some users have a hassle-free experience, the majority of them encounter issues when using the platform. So, customers are seeking effective methods to contact LinkedIn customer service to address their concerns.

LinkedIn Q&A

Number of LinkedIn reviews – 3.1K

LinkedIn rating* – 1.7⭐⭐

LinkedIn claimed losses – $4.5M

Successful calls – 4%/19.7K

Resolved issues – 34

Key Insights:

  • LinkedIn does not offer customer support via phone or email. The first line of support is the LinkedIn Help Center.
  • LinkedIn cautions users against websites offering a LinkedIn customer service number for a fee.
  • The best way to contact LinkedIn customer service is by submitting a ticket through the help center.

The article offers constructive solutions and useful insights on how to contact LinkedIn support through various communication channels. We will answer the most common customer questions:

  1. Is LinkedIn support good?
  2. How to contact LinkedIn by phone?
  3. How to contact LinkedIn customer service by email?
  4. How to contact LinkedIn support via the Help Center?
  5. How to reach LinkedIn customer service online?

1. Is LinkedIn Support Good? is the largest online networking platform for professionals and companies. LinkedIn Corporation was launched in 2003 in California, United States, and is owned by Microsoft Corporation. It currently has over 930 million registered users in more than 200 countries and regions.

Nevertheless, LinkedIn reviews identify that many consumers are dissatisfied with the quality of customer service. This professional network has a 1.7-star rating out of the possible 5 on Pissedconsumer, with only 9% of users willing to recommend the platform to friends or colleagues. To get LinkedIn issues resolved, users have to wait up to 18 days. So, what are the most common complaints voiced by consumers?

Top LinkedIn complaints

Although LinkedIn offers many benefits, including career growth, networking, establishing new business contacts, and sharing experience and knowledge, it still faces client dissatisfaction. 

Below are the most common LinkedIn complaints:

  • account restrictions;
  • hacked accounts and impersonations;
  • difficulty getting the account verified;
  • difficulty getting through to LinkedIn support;
  • wrongful billing and unauthorized charges;
  • no way to email or call LinkedIn customer service.

For example, in one of LinkedIn reviews the customer expressed their frustration that their premium account, which they heavily rely on for work, had been restricted. Being “locked out for 8 days,” they are still unable to solve their issue and contact LinkedIn support:

LinkedIn support simply doesn't exist - no phone number and no contact email unless you have an open ticket from an existing (and accessible) account with them, and even then they never respond.

2. How to Contact LinkedIn by Phone?

There is no way to call LinkedIn support. In one of the FAQs in the help center, LinkedIn categorically notes that they do not have a phone number. They warn about websites that advertise to provide LinkedIn phone support at a fee and clarify that they are not affiliated with such companies. They also note that they do not charge their users for customer support. There is also no LinkedIn contact number provided on their social media pages.

LinkedIn Customer Service no phone

Reviews further evidence that there is no LinkedIn phone number to call. For example, one frustrated customer noted in their review that there was really no LinkedIn phone number and ways to contact the service: 

They have no phone number to call and no customer service. They charge me 99 a month and I can not sign on.

3. How to Contact LinkedIn Customer Service by Email?

There is no LinkedIn customer service email to write directly to. However, if you submit a support case via the help center, you will receive an automated LinkedIn email confirming your ticket receipt. Ensure that the email address linked to your account is receiving LinkedIn customer service emails.

You are not likely to get a response to your issue if you email LinkedIn customer service through the automated email address, but rather through the platform. You can view your LinkedIn customer care cases from the drop-down menu on your profile icon.

One of the LinkedIn reviewers explains that they attempted to get in touch with LinkedIn via email. However, they did not receive any response or had their issue resolved:

….the only contact method is through email. They say they're busy and replies might take a while, but it's been over a week now.

4. How to Contact LinkedIn Support via the Help Center?

The help center is the first line to contact Linkedin support. It offers resources, product information, and troubleshooting tips. While there is no LinkedIn help forum on the help center where you can engage with other members, you might find answers to your issue on the FAQs center.

If you don’t find answers to your issue, submit a support case on Linkedin Help Center via the app or web.


  1. Login to your LinkedIn account.
  2. On the drop-down menu from your profile icon, go to “Help.”
  3. On the help center, click on “Open Help in a new tab.”
  4. On the new page, scroll down to the bottom and click “Contact Us.”
  5. Of the two options provided, select “Get help from us.”
  6. Select “Other” from the categories provided and enter your question or the topic of your issue.
  7. Scroll to the bottom of the page and click “Create a support ticket.”
  8. Fill out the form provided and submit it.

Linkedin profile menu on the web


  1. Log in to your LinkedIn account.
  2. Click on your profile icon on the far-left corner of the screen.
  3. Tap on Settings.
  4. Scroll towards the bottom of the page and tap on “Help Center.”
  5. Choose a category.
  6. Scroll down to the bottom of the page and click on “Contact Us.”
  7. On the new page, select “Get help from us.”
  8. From the categories, tap on “Other” and enter your question.
  9. Scroll towards the bottom of the page and tap on “Create a support ticket.”
  10. Fill in the required fields and submit for a LinkedIn representative to reply.

Create a support ticket on LinkedIn

LinkedIn customer service notes that due to the demand for support, it may take longer than usual for you to get a response to your ticket from representatives. 

Premium members can access the LinkedIn customer service via live chat both in the app or on the web. The live chat option is only available in English, even if your LinkedIn account is in another language.

To access it, scroll to the bottom of the LinkedIn help center homepage and click on “Live Chat.” It will display as either online or offline depending on the availability of the service. However, there is no direct LinkedIn phone number to call.

LinkedIn premium help chat

However, several reviews indicate that customers did not get a response on their submitted support tickets. For example, in LinkedIn review #4960147, the customer says:

My account was hacked I open ticket on LinkedIn support but no one reached back of provide a solution to my problem.

5. How to Reach LinkedIn Customer Service Online?

Aside from the help center, you can contact LinkedIn customer care for help through their social media pages and forums.

LinkedIn customer support is highly responsive on the company’s Twitter help page (@LinkedInHelp). Some members post their LinkedIn complaints or questions directly on the company’s feed. Others opt to message directly. You can do either, but it is advisable to message them directly for issues that require you to provide your personal information.

LinkedIn customer service representatives usually respond to the Tweets and provide users with further standard instructions, which typically ask for relevant additional information and personal details sent through DM.

In the case of a hacked account, they provide a link to a form for you to fill out to help the safety team with recovery efforts. However, customers are complaining about long responses or ignoring requests and LinkedIn support tickets. 

Linkedin help online

In several recent Tweets, some members advised others to seek assistance with their account issues from third parties. LinkedIn representatives warn against giving third parties access to your account.

LinkedIn Online Help no third party

You could also join LinkedIn help forums on Quora and Reddit. On these forums, members leave their LinkedIn reviews and discuss the handling of various issues they encounter when using the social network.

LinkedIn help forums on Reddit

Like most social networks, there is no way to contact LinkedIn customer service directly. There is no LinkedIn phone number, email address, or live chat. The main way for users to reach LinkedIn support is by submitting a ticket through the help center or reaching out on the company’s Twitter help page.

What has been your experience with LinkedIn or contacting their customer support? You may leave a review on and help users avoid potential issues.

*The company ratings on the PissedConsumer website are calculated using a mathematical algorithm that evaluates the information in the company’s profile. The algorithm parameters are: users’ rating, the number of resolved issues, the number of company responses and more. The PissedConsumer algorithm is also subject to change in the future.

Legal disclaimers:

1. While every effort has been made to ensure the accuracy of this publication, it is not intended to provide any legal, medical, accounting, investment or any other professional advice as individual cases may vary and should be discussed with a corresponding expert and/or an attorney.

2. All or some image copyright belongs to the original owner(s). No copyright infringement intended.

Leave a Reply

Catherine OBrien #4766
I have been trying to get my account back for 8 to 12 weeks LinkedIn said they restricted it because it was hacked. True my identity was stolen and they hacked I to my LinkedIn and Colorado Tech University through homeland security breech. Homeland security investigation wants to know why LinkedIn penalizing the innocent and let's the multiple fake profiles stay. In addition to requesting my passports and identification through email 8 times and have not opened my account to back up so I can put protective measures in addition to being g a premium member and they hacked my credit card also. LinkedIn has no support for victims of fraud.
Christo Retief #4825
Hi there, I have been trying several months now to access my LinkedIn account, but simply cannot get beyond the opening page. Even if I want to report the problem to Linkedin, I MUST first Sign In to access the Help Pages. And I have about 100 notifications on my Linkedin Page, but cannot see them! There is no other way to file a request for assistance or to lodge a formal complaint. When I connect to Linkedin, I am informed that I must “Update to our latest App.” After a while, a new window appears stating “Download an older version.” And that is where it all stops. When you try to exit, a new page opens, “Thursday, 9 June, TODAY” displaying hundreds of connections for Games, Trending, What to Watch, Ket’s Play, Get Fit, and I do not know what other nonsense. In the end, I must exit the internet in total just to get back to my Homescreen. This is an absolute pathetic situation!
Nadarajah Srikantha #5327
I purchased a Project Management Training Course a few months ago in LinkedinI am unable to find it . Pls kindly let me know how to retrieve it. Thanking you in advance.
Zibs Ngulube #5379
I have been trying to access my LinkedIn account for past 3 weeks now. It says it has been restricted and I suspect it has been hacked. Has been very frustrating as I do not know what I did wrong. I need my account for work and networking. So I am being punished for something I did not do and people I know are worried that something happened to me.Please can you urgently help me to recover my account.I need this resolved urgently please, please!
Anonymous #5505
Hello Linkedin. I am having a problem seeing my account on LinkedIn with my profile name OVIAWELE WiLSON and Page name Wilisef Data Technologies. It has suddenly disappeared from the LinkedIn platform. I suspect the account is hacked. Please help me to recover. I have 30,000 connections on my account and 367followers on my page.Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.YouYes. when I try to log in it will take me to the signup page and I mistakenly created another account with the same name I did not need. Pls, don't confuse the two together while doing the recovery.Pearl Please help.
Brian Biederman #5589
I recently swapped cell phones but the authenticator app did not transfer. They wiped my old phone before I had a chance to copy my files. I can't log in to linkedin without an authenticator code so I can't contact tech support. Any suggentions?
I cancel my subscription last month and still being charged. I cancel through the linkedin app.
For the past 10 months , I have been struggling to log in. Just after verification system throws me out and says someone is already using my credentials. Please help me> {{{Redacted}}}
P L FitzGeraldv #5639
hello Linked In,I am in Ireland and I would like to edit my name & address on your platform ASAP OR even Delete My Name etc ASAP.I would appreciate your help and many thanks OR Pass my query onto the Dublin Office IN Ireland .My cell no is 00353 87 9506293.ThankyouP L FitzGeraldVINOS DE JEREZ
Abdulhamid #5693
Hi my Linkedln profile unblock request please restriction was imposed twice what would do I do i can’t do anything can you help me please where i do apply I don’t know
Jason Swiatek #5700
I tried to close my Linkedin Account. I thought I closed it but it is still there with incorrect employer info and I am not able to login using the email I had initially used to set up the account. Any ideas what I can do. I just really want the profile removed.
Amy #5979
Hello and thank you for permitting me to write down to you here, contrary i have stopped being both a consumer, and also a future consumer of your Linkedin, around a decade ago.For these, please let me write you down, as i donțt understand why Linkedin has just appeared down on my e-mail page(my address) a few hours ago, as i have already expressed my intention to NOT use Linkedin(like other social accounts too), so many times before.. Please disappear from my e-mail(Inbox) page on, Amy Neagoe
carl Heilman #6140
What is the method/process for terminiating my account?
Mirela Mazilu #6142
I have another account with other adress, and i don’t know the password, and i want the account to be delete.
Lin Brown #6296
Can i do on line payments?What would the payment address be?i do not want LinkedIn to hold my credit card but use it for a one time payment only. LinkedIn is not accepting that approach.
Cassim Ahmed Attia #6400
Recently my id is restricted and this incident goes to 24hour please help me this problem solve.
Danny I want to have my profile removed from Google I have close the LinkedIn account down but I still can see my name and a company profile on Google can you help me please #6504
I want to have my profile removed from Google I have close the LinkedIn account down but I still can see my name and a company profile on Google can you help me please?
Lynn #6551
Hii work for a company called Maitland Group and we have a few job slots with LinkedIn which pulls through via our ATS system.i would like to know how i can keep a certain role posted in 1 of our job slots for 1 month continuously.Would appreciate a response.Lynn
Devis Matiba Kitai #6694
My LinkedIn is restricted in 3 months because of miss print of two latters instead of Devis Matiba Kitai i used Davis Matiba Kiyai so kindly help me to open my account
pravin Popat Bhujbal #6896
We've restricted your account temporarilyWe think you may be using an automation tool to send invitations. To help guard against abuse, we don’t permit the use of software tools that automate activity on LinkedIn.We showed you a warning about this previously, so for now, we have locked your account until January 24, 2023 9:04 PM PST. Please try signing in again after this time. Please note that engaging further in such activity may result in permanent restriction of your account.Hello , I dont know how you says i am using automation tool using for sending connection request.Its my weekly the start of week i am sending connection request till weekly limit is not over.and similar practice done from last 6 account is restricted from last 2 day.please help