John W. Hayes

John W. Hayes

John W. Hayes is blogger, author, and public speaker. In a career spanning more than 25-years, he has dedicated much of his time to demystifying the web and highlighting opportunities for businesses and consumers to thrive in the digital economy. He is the author of five books, is a passionate cyclist, and proud "dance dad" to two daughters.

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Latest Articles by

Top Consumer Questions to BerryLook: Is BerryLook Legit?

Top Consumer Questions to BerryLook: Is BerryLook Legit?

BerryLook is a global online fashion store. Consumers complain about poor customer service and long delivery. Seek assistance with your BerryLook order? Learn where the company locates, if it is safe to order from BerryLook, and how you can return your order. Read more.
COVID-19, Mask-Optional Policy, and Monkeypox: How to Stay Safe?

COVID-19, Mask-Optional Policy, and Monkeypox: How to Stay Safe?

With a mask-optional policy, wearing masks on planes is now up to you. How safe is it? A health expert from Yale University shares comments as to who may need the fourth COVID vaccine, whether monkeypox is dangerous, and whether we still need to wear masks. Read more.
How Reviews Can Better Your Customer Service

How Reviews Can Better Your Customer Service

Сonsumers leave online reviews but even more people read them before making the purchase. By tracking and monitoring customer reviews, you can better customer service. Learn to respond to customer reviews, resolve issues, and improve brand image.
Top Consumer Questions About Harry & David Gift Baskets

Top Consumer Questions About Harry & David Gift Baskets

Harry and David is an American gourmet gifts company. Many consumers experience issues with the company. Learn how to contact Harry and David customer service, what to do if your order has not arrived, and how to ripen pears from the Harry and David gift basket.
How to Know What’s True: Disinformation Tips

How to Know What’s True: Disinformation Tips

Every day we consume a lot of information. Sometimes it’s hard to define what is true. Can we trust everything online? Prof. Darren Linvill explains disinformation and answers questions: How to do fact-checking? How to protect yourself from disinformation and propaganda? Read more.
6 Intoxalock Frequently Asked Questions: How Does Intoxalock Device Work?

6 Intoxalock Frequently Asked Questions: How Does Intoxalock Device Work?

Intoxalock provides an ignition control device installed on a vehicle that measures the alcohol level. Consumers report various issues with the device. Learn more about Intoxalock customer service, how the ignition device works, how to remove it, and how to put Intoxalock into sleep mode.
How to Travel Safely? Travel Expert on New Mask Policy

How to Travel Safely? Travel Expert on New Mask Policy

Travelers are no longer required to wear masks on airplanes, trains, and other public transportation. How safe is traveling? Jamie Larounis, a travel expert and analyst, explains how this new mask-optional policy affects travelers and the air industry.
Top Consumer Question About Robinhood: “Is It Safe?”

Top Consumer Question About Robinhood: “Is It Safe?”

Robinhood is a stock trading platform that attracts young people with free stocks and simple trading options. Many consumers experience issues with the Robinhood app. Here we answer the top FAQs: How does it work? How to contact Robinhood customer support? How to withdraw cash from Robinhood? Read more.