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Tips for Companies to Build and Manage Brand Reputation
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Reputation Management
What Are Industry Benchmarks? How Benchmarking Benefits Your Business
Discover how industry benchmarking and real consumer feedback can reveal hidden gaps, boost customer experience, and give your business a competitive edge.
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How to Choose the Best Reputation Management Company for Your Needs
Struggling to find the right reputation management company? Our article...
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5-stars PissedConsumer Profile: How to Achieve It
How can a company get 5 stars on PissedConsumer? What features does the...
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How Personal Brand Builds Business Reputation
Discover Matthew Stewart’s candid insights on ditching buzzwords, aligning...
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Customer Service
How to Improve Customer Service: Top Strategies to Identify and Resolve Issues
Brand loyalty comes with a great commitment from the customer support team. How to improve your customer service? Start off with identifying the issues customer service representatives face and work on resolving them to simplify the work process. Learn some useful tips.
Reputation Management
How To Get Feedback from Customers Using Social Media?
Are you sure you use all online opportunities to get customer reviews? Review platforms like PissedConsumer long proved to be a great marketing tool. But there is one more obvious way to collect customer opinion. Learn how to get feedback from customers using social media.
Reputation Management
How to Improve Customer Satisfaction with Online Reviews
Satisfied customers can increase your retention rates, drive a positive brand image, and bring in new clients. Customer reviews are indicators of how good your business is in doing so. Learn how to improve your customer satisfaction with online reviews.
Reputation Management
How to Ask Customers for Reviews: An Ultimate Guide
Customer reviews are a valuable tool in business marketing. Having many authentic consumer feedback is a sign your company is moving the right way. When you start a new company or feel your business is not spoken enough – it’s time to learn how to ask customers for reviews.
Digital Marketing
How To Measure Brand Awareness: 8 Simple Steps
Increasing brand awareness is a part of marketing strategy. Even if customers know your brand, they may have no idea of which products or services you provide. So how to measure brand awareness to see whether your strategy is working? Read more.
Reputation Management
How to Respond to Negative Reviews: 4 Real-Life Examples
What to do if your customer left a negative review? You can leave things as they are or try to solve the consumer’s issue. Knowing how to respond to negative reviews can change the situation in your favor. Learn from the best practices of other companies.
Reputation Management
Business Reputation Management: How to Make Use of Customer Reviews
Online reviews play a crucial role in reputation management for businesses. Here are reputation management strategies and best practices by industry to help you build trust with your clients. Uncover business tips and learn to manage your brand reputation.
Digital Marketing
7 Ways to Use Consumer Reviews in Your Marketing Strategy
Ads attract customers, but the final word is with online reviews. How to include customer reviews in your marketing strategy? Monitor your company reviews. Ask satisfied customers to review their experience online and respond to negative feedback. Read more.