Terms of Service
Tips for Companies to Build and Manage Brand Reputation
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Trends & Insights
E-Commerce Customer Experience: Trends, Metrics, and Best Practices
What defines a great e-commerce customer experience? We break down key metrics, real customer complaints, and support trends that show where companies most often fall short.
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How to Choose the Best Reputation Management Company for Your Needs
Struggling to find the right reputation management company? Our article...
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5-stars PissedConsumer Profile: How to Achieve It
How can a company get 5 stars on PissedConsumer? What features does the...
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Customer Experience Metrics by Industry 2025
Discover how consumers rate service across 16 industries—from insurance to...
Latest Articles
Trends & Insights
9 Black Friday Consumer Behavior Insights for Businesses Based on Our Survey
We surveyed almost 3,000 PissedConsumer users to shed light on shopping trends and customer behavior on Black Friday 2023. This report provides valuable insights into preferred retailers, product categories, shopping habits, and the impact of online channels and consumer sentiment towards this highly anticipated event.
Reputation Management
5-stars PissedConsumer Profile: How to Achieve It
How can a company get 5 stars on PissedConsumer? What features does the review platform offer to make review management more accessible and more efficient? Here, you will find answers to these questions and more.
Reputation Management
Innovative Mortgage Marketing Ideas to Boost Your Business
In this article, we share nontrivial mortgage marketing ideas that you can use to boost your business and expand your arsenal for reaching prospective consumers.
Reputation Management
Mitigate Class Action Risks with Effective Review Management
Read to know what actions companies can take to prevent a situation from escalating to the courtroom and to avoid consecutive massive financial losses.
News
We Made The Inc. 5000 List
Exciting news! PissedConsumer has made it to Inc. Magazine's elite list, the Inc. 5000, which features America's fastest-growing private companies. We are thrilled to be recognized and proud to showcase our company as a model of efficient business scaling.
Trends & Insights
PissedConsumer Survey ‘Impact of Negative Reviews on Business Prosperity’
PissedConsumer surveyed 4000 users. The research found that negative reviews can drive away customers, damage reputation, and hurt sales. Read this post to learn details.
Reputation Management
Reviews vs. Complaints – When a Comment is not Enough
Read this article to recognize the critical differences between reviews and complaints. It's moments that help you make upset customers into brand advocates.
Customer Service
AI Customer Service: Will Your Customers Benefit?
More and more companies implement AI solutions in their customer service operations. No doubts, adopting new technologies is a must to stay relevant in the market. But let's find out if this technology can deliver customer service more efficiently and at a lower cost than humans in 2023.