Terms of Service
Tips for Companies to Build and Manage Brand Reputation
Trending Now
Reputation Management
How Negative Reviews Cut Into Profits: A Two-Level Model
Negative reviews hurt more than reputation — they cut directly into revenue. This article explains two loss scenarios with formulas, benchmarks, and guidance on how companies can apply their own data to measure risk and protect profits.
More Trending
-
How to Choose the Best Reputation Management Company for Your Needs
Struggling to find the right reputation management company? Our article...
-
5-stars PissedConsumer Profile: How to Achieve It
How can a company get 5 stars on PissedConsumer? What features does the...
-
How Personal Brand Builds Business Reputation
Discover Matthew Stewart’s candid insights on ditching buzzwords, aligning...
Latest Articles
Reputation Management
Why Review Management Is a Must for Your Business
Why does a business need to manage online reviews? Review management is a great tool to spot consumer complaints and make it possible to achieve customer satisfaction. PissedConsumer explains how to manage reviews and what effect it has on your brand reputation.
Customer Service
Customer Service Tips From Shep Hyken: How to Meet Customer Expectations
How to know customers’ expectations when they contact the support team? Customer service expert Shep Hyken reveals that a part of it is turning negative reviews into an opportunity to create amazing customer service. Read on to learn more customer service tips.
Customer Service
How to Improve Customer Service: Top Strategies to Identify and Resolve Issues
Brand loyalty comes with a great commitment from the customer support team. How to improve your customer service? Start off with identifying the issues customer service representatives face and work on resolving them to simplify the work process. Learn some useful tips.
Reputation Management
How To Get Feedback from Customers Using Social Media?
Are you sure you use all online opportunities to get customer reviews? Review platforms like PissedConsumer long proved to be a great marketing tool. But there is one more obvious way to collect customer opinion. Learn how to get feedback from customers using social media.
Reputation Management
How to Improve Customer Satisfaction with Online Reviews
Satisfied customers can increase your retention rates, drive a positive brand image, and bring in new clients. Customer reviews are indicators of how good your business is in doing so. Learn how to improve your customer satisfaction with online reviews.
Reputation Management
How to Ask Customers for Reviews: An Ultimate Guide
Customer reviews are a valuable tool in business marketing. Having many authentic consumer feedback is a sign your company is moving the right way. When you start a new company or feel your business is not spoken enough – it’s time to learn how to ask customers for reviews.
Digital Marketing
How To Measure Brand Awareness: 8 Simple Steps
Increasing brand awareness is a part of marketing strategy. Even if customers know your brand, they may have no idea of which products or services you provide. So how to measure brand awareness to see whether your strategy is working? Read more.
Reputation Management
How to Respond to Negative Reviews: 4 Real-Life Examples
What to do if your customer left a negative review? You can leave things as they are or try to solve the consumer’s issue. Knowing how to respond to negative reviews can change the situation in your favor. Learn from the best practices of other companies.