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John W. Hayes

October 31, 2024

John W. Hayes

John W. Hayes is blogger, author, and public speaker. In a career spanning more than 25-years, he has dedicated much of his time to demystifying the web and highlighting opportunities for businesses and consumers to thrive in the digital economy. He is the author of five books, is a passionate cyclist, and proud "dance dad" to two daughters.

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Latest Articles by

Online Review Trends in 2024: E-Commerce Dominates Consumer Complaints

Jan 16, 2024

Check out the latest online review trends and statistics to enhance your customer experience. Which industries do consumers complain about the most? What companies received the most complaints? The PissedConsumer Online Review Survey provides answers to these questions and more.

Online Review Trends and Statistics in 2024: 88% of Customers Contact Companies Before Reviewing

Jan 15, 2024

Explore the current online review trends and statistics, offering businesses valuable insights into consumer perceptions. Explore real-life cases and uncover how to refine business strategies to boost customer experiences through effective online review management.

Best Approaches to Reach Venmo Customer Service

Jan 02, 2024

Venmo.com offers a quick and convenient way to make an online payment through the app or web browser. Consumers in the US report various issues and scams with this payment service. Here you'll find the best ways to contact Venmo customer service via phone, email, social media, and the app....

AT&T Reviews: How to Contact AT&T Customer Service

Dec 25, 2023

AT&T Inc. is one of the largest telecommunications companies and mobile service providers. Explore customer reviews to learn how to contact AT&T customer service via phone, live chat, community forums, and social pages for effective problem resolution. Navigate its Help Center confidently.

Cash App Reviews Reveal: Is the Service Safe?

Dec 18, 2023

Cash App is a popular peer-to-peer payment platform providing customers with banking services through its partners. Is Cash App safe? How to contact its customer service? Explore insights from Cash App reviews, helping address these questions and offering tips for a secure app experience.

Geico vs Progressive: Pros and Cons of Insurance Providers

Dec 12, 2023

Finding an insurance provider that fits your needs is challenging. Explore the pros and cons of Geico vs Progressive. Gain insights from customer experiences, exploring Progressive Insurance and Geico products, services, and discounts. Uncover how to start a claim with these providers.

Worst to Best Airlines in the US Ranked by Customer Reviews

Dec 04, 2023

Travelers often wonder which airlines in the U.S. are the most appropriate for their needs. Learn about 10 American airlines ranked from worst to best based on customer reviews. Get insights into ratings and top issues with flight providers. Discover tips on how to choose the right airline.

How to Effectively Complain About Your Insurance Company

Nov 30, 2023

Need help with your insurance provider? Uncover strategies to voice your concerns and achieve resolutions. Find tips on how to write a letter of complaint against an insurance company and what points to include. Explore practical ways to file a complaint and secure the outcome you deserve.