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Tips for Companies to Build and Manage Brand Reputation
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Trends & Insights
Customer Experience Metrics by Industry 2025
Discover how consumers rate service across 16 industries—from insurance to e-commerce. Learn why tracking CX benchmarks matters and how to use real data to improve satisfaction and retention.
Latest Articles
Digital Marketing
Competitive Conquesting: How to Win Your Rivals’ Customers
PissedConsumer services helps you outsmart your competition. How does it work? Learn the secrets of competitive conquesting to target your rivals' customers, boost your brand awareness, and drive sales.
Reputation Management
How to Choose the Best Reputation Management Company for Your Needs
Struggling to find the right reputation management company? Our article offers the top 7 tips for selecting reliable and effective reputation management consultants to elevate your brand. Dive in to learn more!
Reputation Management
5 Signs Your Brand Reputation Is Ruined
In this article, we have covered the top 5 signs that your brand reputation could be at risk. Learn about these signs to ensure your brand reputation is in safe.
News
Consumers Choice Award by PissedConsumer: Winners 2024
We proudly present the first ever winners of Consumers Choice Award by PissedConsumer. The award is for exceptional customer service and product quality, as rated and reviewed by our users.
News
PissedConsumer.com Ranks Among Financial Times’ Fastest-Growing Companies in the Americas
PissedConsumer has been recognized by the Financial Times as one of The Americas' Fastest-Growing Companies in 2024, highlighting its innovative role in customer advocacy and reputation management. We are proud to bridge gaps and enhance relationships between businesses and consumers.
Trends & Insights
Online Review Trends and Statistics: 88% of Customers Contact Companies Before Reviewing
Explore the current online review trends and statistics, offering businesses valuable insights into consumer perceptions. Explore real-life cases and uncover how to refine business strategies to boost customer experiences through effective online review management.
News
Reflecting on 2023: PissedConsumer’s Year in Review
As we approach the end of another remarkable year, it brings us pleasure to share with you the outstanding results and achievements that have defined PissedConsumer in 2023.
Trends & Insights
9 Black Friday Consumer Behavior Insights for Businesses Based on Our Survey
We surveyed almost 3,000 PissedConsumer users to shed light on shopping trends and customer behavior on Black Friday 2023. This report provides valuable insights into preferred retailers, product categories, shopping habits, and the impact of online channels and consumer sentiment towards this highly anticipated event.