Rebecca Garland

Rebecca A. Garland

Rebecca A. Garland is a freelance writer and professional educator. She holds a B.B.A. from the McCombs School of Business at the University of Texas in Austin and an M.S. from the University of Houston - Clear Lake. She has worked with international clients since 2005, and her articles and website content have been published across a wide range of platforms in the United States and across the globe. With the vast range of experiences that come with successfully running a small business for more than eighteen years and leading educational teams in top-achieving public high schools, Rebecca enjoys writing on a number of topics. She specializes in small business, personal finance, education, parenting, travel, and self-improvement content. 

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Latest Articles by Rebecca Garland

Why Review Management Is a Must for Your Business

Why Review Management Is a Must for Your Business

Why does a business need to manage online reviews? Review management is a great tool to spot consumer complaints and make it possible to achieve customer satisfaction. PissedConsumer explains how to manage reviews and what effect it has on your brand reputation.
TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

With a higher price tag than many of its competitors, TurboTax is one of the more popular tax preparation software. Is TurboTax worth it? TurboTax survey reveals common complaints and analyzes the feedback of consumers who made phone calls to TurboTax customer service to answer this question.
How to Improve Customer Service: Top Strategies to Identify and Resolve Issues

How to Improve Customer Service: Top Strategies to Identify and Resolve Issues

Brand loyalty comes with a great commitment from the customer support team. How to improve your customer service? Start off with identifying the issues customer service representatives face and work on resolving them to simplify the work process. Learn some useful tips.
D.R. Horton Customers Warn Others: “Definitely Lawyer Up”

D.R. Horton Customers Warn Others: “Definitely Lawyer Up”

In this D.R. Horton review, the consumer reports multiple damages that turned her family life into a nightmare: mold, the ceiling came down, windows licking, pipes broke. Learn more about D.R. Horton insurance, how their customer service handles consumer issues, and why you should lawyer up.
How to Contact Facebook Customer Service: The Best Ways

How to Contact Facebook Customer Service: The Best Ways

Many consumers are frustrated about Facebook customer service. Here you'll find the best ways to reach out to Facebook support. If you have a hard time calling their customer service number, you might as well consider contacting them via email and social networks. Learn more.
How To Get Feedback from Customers Using Social Media?

How To Get Feedback from Customers Using Social Media?

Are you sure you use all online opportunities to get customer reviews? Review platforms like PissedConsumer long proved to be a great marketing tool. But there is one more obvious way to collect customer opinion. Learn how to get feedback from customers using social media.
How to Improve Customer Satisfaction with Online Reviews

How to Improve Customer Satisfaction with Online Reviews

Satisfied customers can increase your retention rates, drive a positive brand image, and bring in new clients. Customer reviews are indicators of how good your business is in doing so. Learn how to improve your customer satisfaction with online reviews.
How to Ask Customers for Reviews: An Ultimate Guide

How to Ask Customers for Reviews: An Ultimate Guide

Customer reviews are a valuable tool in business marketing. Having many authentic consumer feedback is a sign your company is moving the right way. When you start a new company or feel your business is not spoken enough – it’s time to learn how to ask customers for reviews.