Rebecca Garland

Rebecca A. Garland

Rebecca A. Garland is a seasoned freelance writer and educator with a B.B.A. from the University of Texas and an M.S. from the University of Houston. With over 18 years of experience in business, finance, and consumer rights, Rebecca focuses on creating content that helps consumers navigate financial decisions, understand their consumer rights, and resolve issues with businesses effectively. Whether it's tackling small business complaints, understanding personal finance options, or advocating for consumer rights, Rebecca's content empowers readers to make confident, informed choices and take control of their financial and consumer-related matters.

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Latest Articles by Rebecca Garland

Amazon Reviews Warn: Amazon Scam Calls and Fraud Alerts

Amazon Reviews Warn: Amazon Scam Calls and Fraud Alerts

How often have you become a victim of Amazon scams? Amazon reviews left on PissedConsumer alert various frauds, from Amazon defective item scams to Amazon scam calls. Find the most common Amazon issues and tips to protect yourself from them in our article.
Top Viator Question: How Can I Contact Viator Customer Service?

Top Viator Question: How Can I Contact Viator Customer Service?

Viator is a worldwide tour company associated with TripAdvisor. Booking a tour with them is easy. What happens if you want to cancel your booking? Will you get a refund? Find answers to these questions and learn how to contact Viator customer service.
Why Review Management Is a Must for Your Business

Why Review Management Is a Must for Your Business

Why does a business need to manage online reviews? Review management is a great tool to spot consumer complaints and make it possible to achieve customer satisfaction. PissedConsumer explains how to manage reviews and what effect it has on your brand reputation.
TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

With a higher price tag than many of its competitors, TurboTax is one of the more popular tax preparation software. Is TurboTax worth it? TurboTax survey reveals common complaints and analyzes the feedback of consumers who made phone calls to TurboTax customer service to answer this question.
How to Improve Customer Service: Top Strategies to Identify and Resolve Issues

How to Improve Customer Service: Top Strategies to Identify and Resolve Issues

Brand loyalty comes with a great commitment from the customer support team. How to improve your customer service? Start off with identifying the issues customer service representatives face and work on resolving them to simplify the work process. Learn some useful tips.
D.R. Horton Customers Warn Others: “Definitely Lawyer Up”

D.R. Horton Customers Warn Others: “Definitely Lawyer Up”

In this D.R. Horton review, the consumer reports multiple damages that turned her family life into a nightmare: mold, the ceiling came down, windows licking, pipes broke. Learn more about D.R. Horton insurance, how their customer service handles consumer issues, and why you should lawyer up.
How to Contact Facebook Customer Service: The Best Ways

How to Contact Facebook Customer Service: The Best Ways

Many consumers are frustrated about Facebook customer service. Here you'll find the best ways to reach out to Facebook support. If you have a hard time calling their customer service number, you might as well consider contacting them via email and social networks. Learn more.
How To Get Feedback from Customers Using Social Media?

How To Get Feedback from Customers Using Social Media?

Are you sure you use all online opportunities to get customer reviews? Review platforms like PissedConsumer long proved to be a great marketing tool. But there is one more obvious way to collect customer opinion. Learn how to get feedback from customers using social media.