Rebecca Garland

Rebecca A. Garland

Rebecca A. Garland is a seasoned freelance writer and educator with a B.B.A. from the University of Texas and an M.S. from the University of Houston. With over 18 years of experience in business, finance, and consumer rights, Rebecca focuses on creating content that helps consumers navigate financial decisions, understand their consumer rights, and resolve issues with businesses effectively. Whether it's tackling small business complaints, understanding personal finance options, or advocating for consumer rights, Rebecca's content empowers readers to make confident, informed choices and take control of their financial and consumer-related matters.

Get in touch

LinkedIn Facebook Instagram

Latest Articles by Rebecca Garland

7 Tips to Write Effective Customer Reviews

7 Tips to Write Effective Customer Reviews

How to write an effective customer review that will stand out and warn others? PissedConsumer shares top tips for writing a great review. Learn why it is important to provide relevant details, be honest and constructive, add images and videos, and more.
Top Consumer Question: Is Hopper Legit?

Top Consumer Question: Is Hopper Legit?

The Hopper app offers low prices on flight tickets and hotels. But is Hopper legit? Many Hopper reviews report issues with refunds. Read the article to learn about its pros and cons, the booking process, and how to contact Hopper customer service.
How to Protect Your Consumer Rights With Government Agencies

How to Protect Your Consumer Rights With Government Agencies

Are you puzzled about how to protect your consumer rights? What consumer protection agency to choose? Learn about the key U.S. government agencies responsible for ensuring consumer protection against unfair or illegal business practices.
Amazon Reviews Warn: Amazon Scam Calls and Fraud Alerts

Amazon Reviews Warn: Amazon Scam Calls and Fraud Alerts

How often have you become a victim of Amazon scams? Amazon reviews left on PissedConsumer alert various frauds, from Amazon defective item scams to Amazon scam calls. Find the most common Amazon issues and tips to protect yourself from them in our article.
Top Viator Question: How Can I Contact Viator Customer Service?

Top Viator Question: How Can I Contact Viator Customer Service?

Viator is a worldwide tour company associated with TripAdvisor. Booking a tour with them is easy. What happens if you want to cancel your booking? Will you get a refund? Find answers to these questions and learn how to contact Viator customer service.
Why Review Management Is a Must for Your Business

Why Review Management Is a Must for Your Business

Why does a business need to manage online reviews? Review management is a great tool to spot consumer complaints and make it possible to achieve customer satisfaction. PissedConsumer explains how to manage reviews and what effect it has on your brand reputation.
TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

With a higher price tag than many of its competitors, TurboTax is one of the more popular tax preparation software. Is TurboTax worth it? TurboTax survey reveals common complaints and analyzes the feedback of consumers who made phone calls to TurboTax customer service to answer this question.
How to Improve Customer Service: Top Strategies to Identify and Resolve Issues

How to Improve Customer Service: Top Strategies to Identify and Resolve Issues

Brand loyalty comes with a great commitment from the customer support team. How to improve your customer service? Start off with identifying the issues customer service representatives face and work on resolving them to simplify the work process. Learn some useful tips.