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Customer Service Trends 2025: PissedConsumer Survey

Customer Service Trends 2025: PissedConsumer Survey

Is customer service getting better in 2025? What changes should consumers expect? How do companies handle complaints? PissedConsumer’s survey reveals key insights shaping consumer experiences and expectations.

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Top Viator Question: How Can I Contact Viator Customer Service?

Top Viator Question: How Can I Contact Viator Customer Service?

Viator is a worldwide tour company associated with TripAdvisor. Booking a tour with them is easy. What happens if you want to cancel your booking? Will you get a refund? Find answers to these questions and learn how to contact Viator customer service.
TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

TurboTax Survey: Common Consumer Complaints and Customer Service Satisfaction

With a higher price tag than many of its competitors, TurboTax is one of the more popular tax preparation software. Is TurboTax worth it? TurboTax survey reveals common complaints and analyzes the feedback of consumers who made phone calls to TurboTax customer service to answer this question.
IRS and US Taxes: What to Know About Tax Filing

IRS and US Taxes: What to Know About Tax Filing

What should consumers know about IRS and tax filing? PissedConsumer interviewed a Professor of Law from UNLV, Francine J. Lipman, to find out: How did COVID affected taxes? How does the IRS choose to audit taxpayers? Check expert tips.
Finance

Finance

Managing finance, especially online, may be risky. Hence, you need to know everything about the financial services you use. Read reviews of financial service companies and find the answers to the top consumer questions. Learn finance and money-managing tips from the experts.
How to Contact Peloton Customer Service: 4 Best Ways

How to Contact Peloton Customer Service: 4 Best Ways

Though delivering exercise equipment and home workout solutions for English-speaking countries, the Peloton customer service delivery is far from perfect. Find out how to contact Peloton customer service by phone, email, social media, and in the help center.
Ashley Furniture Reviews: Is the Quality Good Enough?

Ashley Furniture Reviews: Is the Quality Good Enough?

The home furniture should last long and look nice. PissedConsumer users often complain about the condition of their orders at Ashley Furniture. Who is to blame: delivery companies, Ashley, or wrong assembly? Read more to know if Ashley Furniture's quality is good and worth the money.
Shopping

Shopping

People choose online shopping to save time and money. Still, many fall victim to scams and fake shops or get improper treatment by customer service. PissedConsumer prepared shopping tips to find marketplaces you can trust and have safe shopping.
Amazon vs eBay Customer Service: Consumer Survey Addresses Response Times and Resolutions

Amazon vs eBay Customer Service: Consumer Survey Addresses Response Times and Resolutions

Are you torn between shopping on Amazon or eBay? Customer service satisfaction is a decision-making point when choosing a marketplace. Amazon vs eBay customer service survey addresses differences between the companies, including response times and successful resolutions.

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