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Customer Service Trends 2025: PissedConsumer Survey

Customer Service Trends 2025: PissedConsumer Survey

Is customer service getting better in 2025? What changes should consumers expect? How do companies handle complaints? PissedConsumer’s survey reveals key insights shaping consumer experiences and expectations.

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How NOT To Remove Reviews – a Story of One Forged Signature

How NOT To Remove Reviews – a Story of One Forged Signature

Imagine that you are in a family business that goes back several generations. You hire a foreign company to help you out with some technical things. Everything goes hunky-dory for a good long while. But then you have a fall-out with your foreign partner that turns into a war. And...
Top 6 Complaints in Hair and Beauty Salons

Top 6 Complaints in Hair and Beauty Salons

Poor customer service Incompetent staff Sanitary Conditions Membership issues: unauthorized charges, auto subscription, cancellation Gift cheating, deals and coupons cheating High Price and Hidden Fees Beauty industry provides services which help us look better. There are many different types of salons dealing with hair styling and coloring, nails, tanning, massage, luxury spas, etc. They compete to...
What Should You Know About Strange Warranty Policies

What Should You Know About Strange Warranty Policies

The warranty claim requires YOU to destroy the faulty item. To make it even more painful you need to take a picture of the pieces you tore the product into. Let’s have а look at the most common cases of strange warranty and replacement/return policies: The act of ritual sacrificing The product that you’ve...
Travel

Travel

Travel can be an amazing experience. Seeing new lands, experiencing new cultures and visiting with new friends the world over can make life a richer experience. But sometimes travel isn’t wonderful. If you’re unprepared for how to travel safely in a foreign country, you may have difficulty staying safe abroad. Fortunately,...
How to Write a Complaint Letter to Employer?

How to Write a Complaint Letter to Employer?

Work for a great number of modern people has already become an inseparable part of their lives. Majority of adult population works full-time. It means that a lot of employed individuals spend approximately a third part of their day at work. All the people are different, have their own cultures, habits...
How to Complain by E-mail

How to Complain by E-mail

In our modern society, email seems to be one of the most popular ways to send a complaint. But while anyone can send an email, not everyone gets a satisfactory response. Often, knowing how to complain by email is the most important element in getting an issue resolved to your...
How to Write a Complaint Letter to the EEOC

How to Write a Complaint Letter to the EEOC

You have the right to work in the United States without harassment or discrimination. Unfortunately, simply having the right doesn’t always mean that your rights are properly enforced. If you are being harassed at work or illegally discriminated against in your workplace, you are rightfully able to assert your rights...
How and When You Can Make a Complaint against a Supervisor

How and When You Can Make a Complaint against a Supervisor

A question as to how and when you can complain about your boss always remains embarrassing. The reason is that unwarranted complaints can jeopardize the working environment and career. However, there are situations when the actions of a supervisor should be confronted. Types of complaints an employee can file depend...

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